Customer Experience Manager

4 days ago


Washington, Washington, D.C., United States Laderach USA Full time
Job Summary

We are seeking an experienced and skilled Customer Experience Manager to join our team at Laderach USA. This role is responsible for providing exceptional customer service, leading in-store teams, and ensuring a seamless shopping experience.

About the Role

The ideal candidate will have a strong background in luxury retail, excellent leadership skills, and a passion for delivering outstanding customer experiences. As a key member of our team, you will be responsible for:

  • Leading a high-performing team of sales associates to deliver exceptional customer service
  • Maintaining a clean and organized store environment, adhering to company standards
  • Assisting with visual merchandising and product displays to drive sales and engagement
  • Providing training and coaching to staff members to enhance their skills and knowledge
What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience, plus benefits including medical, dental, and vision coverage, 401(k) enrollment, and additional discounts and perks.

About Laderach USA

Laderach USA is a premium chocolate manufacturer with a rich history and commitment to quality. Our team is passionate about creating an exceptional customer experience, and we believe that our employees are our greatest asset. If you share our values and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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