Security Services Manager

1 week ago


San Jose, California, United States PalAmerican Security Full time
{"title": "Client Services Manager", "description": "Job Summary

PalAmerican Security is seeking a highly skilled and motivated Client Services Manager to join our team. As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery.

Key Responsibilities
  • Recruit, hire, and train new staff to ensure a high-performing team.
  • Provide performance feedback and recognize talent for management roles to drive growth and development.
  • Ensure security officers are adequately prepared for their assignments to meet client expectations.
  • Track and review KPIs with the Director of Operations to drive business results.
  • Conduct site assessments and client visits to ensure exceptional service delivery.
  • Collaborate on recruitment needs and oversee client billing to ensure seamless operations.
Requirements
  • Excellent interpersonal and customer service skills to build strong relationships with clients and staff.
  • Strong organizational skills and attention to detail to manage multiple priorities and tasks.
  • Proficiency in Microsoft Outlook, Word, and Excel to effectively communicate and analyze data.
About PalAmerican Security

PalAmerican Security is a leading protective and security company dedicated to providing top-notch security services and exceeding client expectations. We offer a dynamic work environment, opportunities for growth and development, and a commitment to our people and clients.

", "lang_code": "en-US"}

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