Senior Business Coach

4 weeks ago


New York, New York, United States Amazon Full time
About Amazon Logistics

At Amazon Logistics, our mission is to provide customers with an exceptional package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses and the independent contractor community to deliver customer orders.

Job Summary

We are seeking a Senior Business Coach to partner with 20-35 Delivery Service Providers (DSP) owners assigned to delivery stations across the South Super Region. The successful candidate will work closely with a portfolio of owners at different stages, helping them set strategy, drive accountability and engagement, and motivate and track key performance metrics.

Key Responsibilities
  • Support owners as they onboard to the program and prepare to launch.
  • Guide owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods.
  • Coordinate Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights.
  • Identify workflow inefficiencies and work to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.
Requirements
  • 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience.
  • Bachelor's Degree.
Preferred Qualifications
  • 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience.
  • MBA.
What We Offer

Amazon is committed to a diverse and inclusive workplace. We offer a competitive compensation package, including a base salary range of $110,200/year to $182,200/year, depending on location. We also offer equity, sign-on payments, and other forms of compensation, as well as a full range of medical, financial, and other benefits. For more information, please visit our website.


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