Customer Service Representative
2 days ago
We are seeking an enthusiastic and friendly individual to join our team as a Customer Service Representative at Crew Carwash. As a key member of our car wash team, you will be responsible for ensuring that our customers receive exceptional service and have a positive experience.
About the RoleIn this role, you will be the face of our company, interacting with customers daily to provide them with information about our services, answer their questions, and resolve any issues they may have. You will also be responsible for maintaining a clean and safe environment in our car wash facilities.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Maintain a high level of product knowledge, ensuring that customers are aware of our services and benefits.
- Work closely with colleagues to ensure seamless communication and efficient operations.
- Contribute to the maintenance of a clean and safe environment, adhering to all health and safety regulations.
As a valued member of our team, you can expect a competitive salary, plus incentive pay, and access to a range of benefits, including:
- $15-$16 per hour, plus incentive pay.
- Daily pay options available at no cost to you.
- Paid Time Off + 6 paid holidays each year (Full Time only).
- Free carwashes, naturally
- Flexible schedules.
- Industry-leading training.
- Tuition reimbursement.
- Group health, dental, and vision (Full Time only).
- 401K with company match.
To be successful in this role, you will need:
- To be at least 16 years old.
- No prior work experience is required.
- To work a minimum of 10 hours per week as part-time or 30 hours per week as full-time.
- The ability to work in a fast-paced operations environment.
- To be able to stand for extended periods of time (up to 8+ hours per day).
- To be able to hustle with a sense of urgency.
- To be able to reach, twist, kneel, squat, run, and/or jump.
- To be able to push/pull drums and materials with the appropriate equipment.
- To be comfortable working near/around moving mechanical parts.
- To be able to climb ladders, scaffolds, and platforms.
- To be able to lift or move a minimum of 25 pounds.
- To be able to operate and utilize electronic devices.
- To be able to withstand extended exposure to all weather extremes.
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