Hospitality Team Member
5 days ago
We are seeking a highly motivated and customer-focused individual to join our hospitality team as a Food Service team member at the Courtyard by Marriott Milwaukee Downtown.
About Us:
- MCR Hotels is a leading hotel owner-operator in the United States with a portfolio of over 148 premium-branded hotels across 37 states.
- We pride ourselves on delivering exceptional guest experiences through our dedicated team members who embody our values of teamwork, integrity, and innovation.
Job Description:
Fulfilling Guest NeedsAs a Food Service team member, you will play a vital role in ensuring that our guests receive prompt, friendly, and accurate food service. Your responsibilities will include taking orders, serving food items, completing payment transactions, and maintaining a clean and organized dining area.
Your Key Responsibilities Will Include:
- Greeting guests and providing clear descriptions of menu options
- Delivering hot food items from the kitchen to tables
- Inputting orders into our system and securing accurate payment
- Preparing specialty drinks, including coffee and other beverages
- Clearing and resetting tables as needed
- Observing diners and responding to their requests
- Completing daily inventory prep sheets
- Knowledge of current food and beverage offerings
- Escorting guests to tables as needed
- Maintaining compliance with food safety and handling policies
- Assisting in maintaining the cleanliness of the restaurant and surrounding areas
- Demonstrating knowledge of hotel hours and available amenities
Requirements:
- Previous serving experience is a plus, but we will train the right fit
- High school diploma or equivalent required
- Exceptional customer service skills essential
- A can-do attitude and hands-on approach preferred
- A flexible schedule that allows for availability during days, nights, holidays, and weekends based on hotel demands
What We Offer:
- A competitive hourly rate: $12-$15 per hour
- Weekly pay
- Paid time off
- Retirement options
- Referral bonuses
- Career advancement opportunities
- Health, dental, and vision insurance available after 30 days of employment for full-time team members
Location: Courtyard by Marriott Milwaukee Downtown
Language: English (en)
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