Hospitality Team Member

5 days ago


Milwaukee, Wisconsin, United States MCR Hotels Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our hospitality team as a Food Service team member at the Courtyard by Marriott Milwaukee Downtown.

About Us:

  • MCR Hotels is a leading hotel owner-operator in the United States with a portfolio of over 148 premium-branded hotels across 37 states.
  • We pride ourselves on delivering exceptional guest experiences through our dedicated team members who embody our values of teamwork, integrity, and innovation.

Job Description:

Fulfilling Guest Needs

As a Food Service team member, you will play a vital role in ensuring that our guests receive prompt, friendly, and accurate food service. Your responsibilities will include taking orders, serving food items, completing payment transactions, and maintaining a clean and organized dining area.

Your Key Responsibilities Will Include:

  • Greeting guests and providing clear descriptions of menu options
  • Delivering hot food items from the kitchen to tables
  • Inputting orders into our system and securing accurate payment
  • Preparing specialty drinks, including coffee and other beverages
  • Clearing and resetting tables as needed
  • Observing diners and responding to their requests
  • Completing daily inventory prep sheets
  • Knowledge of current food and beverage offerings
  • Escorting guests to tables as needed
  • Maintaining compliance with food safety and handling policies
  • Assisting in maintaining the cleanliness of the restaurant and surrounding areas
  • Demonstrating knowledge of hotel hours and available amenities

Requirements:

  • Previous serving experience is a plus, but we will train the right fit
  • High school diploma or equivalent required
  • Exceptional customer service skills essential
  • A can-do attitude and hands-on approach preferred
  • A flexible schedule that allows for availability during days, nights, holidays, and weekends based on hotel demands

What We Offer:

  • A competitive hourly rate: $12-$15 per hour
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Career advancement opportunities
  • Health, dental, and vision insurance available after 30 days of employment for full-time team members

Location: Courtyard by Marriott Milwaukee Downtown

Language: English (en)



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