Operations Leadership Manager

7 days ago


Bay Shore, New York, United States Northwell Health Full time
Job Overview

Northwell Health is seeking an experienced Operations Leadership Manager to lead our healthcare operations team. This role will be responsible for supervising and coordinating staff, as well as daily operations of practice(s) for a Department/Division or Service Line.

Key Responsibilities
  • Promote department goals by selecting, motivating, and training capable team members.
  • Lead activities of assigned team members by communicating and providing guidance toward achieving department objectives.
  • Supervise business functions to ensure processes are operationally efficient and effective; coordinate daily operations and overall accountability of staff; support clinical staff administratively.
  • Review operational reports and collaborate with leadership to monitor key indicators such as arrivals, no-shows, cancellations, bumps, patient cycle time, and appointment lag.
  • Manage site(s) in a fiscally responsible manner; operate within the context of an established budget and monitor budgetary variances.
  • Engage workforce to obtain high performance; supervise, hire, train, discipline, and evaluate the performance of non-clinical staff.
  • Prioritize, assign, and monitor staff to optimize operational service; foster a culture of learning and development.
Required Skills and Qualifications
  • Associate's Degree required, or equivalent combination of education and related experience.
  • 4-6 years of relevant experience and 0-2 years of leadership / management experience, required.
  • Administrative experience highly preferred.
  • Healthcare experience highly preferred.
Benefits and Compensation

The estimated salary for this position is $80,000 - $110,000 per year, based on location and experience. Northwell Health offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as retirement savings plans and paid time off.


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