Restaurant Operations Manager

3 weeks ago


East Moline, Illinois, United States CheckersRally's Full time
Purpose of Your Work

As a Shift Manager at Checkers & Rally's, you will play a crucial role in driving sales and profits by promoting guest satisfaction and managing restaurant operations. You will assist the General Manager in achieving sales and profit goals, executing procedures, and providing excellent guest and team service.

Key Responsibilities
  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalating concerns or recommendations with the restaurant, employees, or guests to the General Manager
  • Ensuring policy and procedures are being followed on shifts
  • Training team members on company operations, policies, and procedures, and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Helping ensure the restaurant is a safe, clean, and fun environment for employees and guests
Requirements
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training and Development: We bring out the best by ensuring everyone gets well-trained
  • Personal and Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits and Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses and opportunities for advancement


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