Licensing Specialist

1 week ago

Richmond, Virginia, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly motivated and experienced Licensing Specialist to join our team at BrightSpring Health Services. As a Licensing Specialist, you will play a critical role in the recruitment and retention of foster parents, ensuring the well-being and safety of children in our care.

Key Responsibilities
  • Develop and implement proactive recruitment plans to attract and certify qualified foster parents, while maintaining a pipeline of active and passive candidates.
  • Coordinate and engage in recruitment and awareness activities to build community relationships and increase awareness of the need for foster parents.
  • Respond to foster parent inquiries within 24 hours via phone and develop strategies to support efforts for general, targeted, and child-specific recruitment and marketing.
  • Understand and follow all agency and state licensing requirements, ensuring foster parents' compliance with regulations.
  • Assist with and complete the certification process with foster parents, including the completion of required documentation.
  • Complete parent interviews, background clearances, and home inspections to evaluate suitability, safety, and well-being of youth placed in foster homes.
  • Maintain foster parent files in compliance with agency and state regulations.
  • Assist in the placement process and successful matching of youth and foster parents based on the needs of referred youth and the level of training, strengths, and expertise of the foster family.
  • Maintain professional boundaries, conduct, confidentiality, and other governmental laws and regulations, agency policy, and licensure ethics.
  • Attend all company required meetings, in addition to community meetings, to provide ongoing collaboration with referral sources and community providers.
  • Provide support to all members of the treatment team, including case managers, therapists, foster parents, and youth, to ensure needs are met and placement stability is maintained.
  • Ensure safety and well-being of all youth in care by observing for signs of abuse and/or neglect.
  • Travel to affiliate locations, with frequent travel associated with recruitment events required.
  • Participate in the developmental implementation of Corrective Action Plans for foster parents in conjunction with the program supervisor.
  • Provide services that respect each family and youth's cultural background, heritage, and identity.
  • Conduct monthly foster parent record reviews, with 25% of reviews completed each month.
  • Conduct monthly foster parent meetings and trainings.
  • See children in foster homes once monthly, at a minimum, as needed.
  • Create and maintain child files and complete monthly reports for each child, as needed.
Requirements
  • A bachelor's degree from an accredited college or university in social work, psychology, childhood education, education counseling and psychology, or other human service, behavioral science field, or public administration field.
  • Minimum of one year of work experience in a Child Placing Agency, the Department of Family and Children Services, or Non-Profit Agency.
  • One to two years of experience in Resource Development/Foster Parent Recruitment and Retention preferred.
  • One year of marketing, fundraising, and event coordination preferred.
  • One to five years' experience in full-cycle recruiting in a fast-paced, professional-oriented environment preferred.
  • Complete Tier 1 and Tier 2 State Assessor training and maintain Assessor certification.
  • Have a strong recruiting mentality and a general understanding of a recruiting life cycle from sourcing/lead generation to filling positions.
  • Demonstrate knowledge of vast recruiting strategies, including social media platforms.
  • Strong attention to detail, highly organized, highly energetic, and positive and encouraging attitude.
  • Effective at cold calling, pursuing leads, and transforming candidates into licensed caregivers.
  • Ability to remain client-focused and use independent judgment in problem-solving required.
  • Strong interpersonal skills.
  • Strong project management, new business development, and client retention skills a must.
  • A documented track record of achieving targeted objectives is required.
  • Possess critical thinking skills, supported by intellectual curiosity and sound business judgment.
  • Outstanding telephone presence and superior written communication skills; team player and natural leader; competitive.

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