Executive Director of Park Operations

3 weeks ago


Austin, Texas, United States Entertainment Promotions Full time

Park Operations Leadership Role

As a key member of the Entertainment Promotions team, the General Manager, Performance General Manager, Performance, will provide leadership to all park operations. This role is responsible for maintaining a strong understanding of all F&B and amusement systems and operations in order to simultaneously manage all departments, ensuring guests and team members needs are met.

Key Responsibilities:

  • Leadership and Direction: Provides direction, coaching and leadership to all department heads and hourly team members, including training them regarding safety and sanitation, health inspection standards and company policies and procedures.
  • Operational Management: Maintains a strong understanding of all F&B and amusement systems and operations in order to simultaneously manage all departments, ensuring guests and team members needs are met.
  • Strategic Planning: Contributes to the development and implementation of the company's strategic business plans.
  • Quality and Service: Ensures 100% adherence to food quality, services, products, and overall appearance and cleanliness of the park.
  • Communication: Communicates effectively and respectfully with team members, guests, and fellow management.
  • Recruitment and Development: Interviews and hires all senior level management. Completes all management performance appraisals, recommending appropriate merit increases to the VP of Operations.
  • Financial Management: Responsible for meeting the park's financial goals including cost of sales (managing ordering and inventory).


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