Master Guitar Technician and Sales Associate
7 days ago
We are seeking a skilled Guitar Technician to join our team at Guitar Center. As a key member of our sales staff, you will be responsible for providing exceptional customer service while maintaining a high level of craftsmanship in instrument repair and maintenance.
About the RoleThis is an excellent opportunity for a motivated individual with a passion for music and customer service to work in a dynamic retail environment. You will be part of a team that values creativity, innovation, and musical excellence.
Key Responsibilities- Customer Service: Provide a positive and personalized experience for customers, ensuring their needs are met and exceeded.
- Guitar Repair and Maintenance: Perform high-quality repairs and maintenance on customer-owned instruments, using your technical skills and knowledge to ensure perfect results.
- Sales and Merchandising: Work closely with colleagues to maintain store displays and ensure merchandise is accurately priced and presented.
To succeed in this role, you will need:
- Familiarity with Guitar Repair: Have a strong understanding of guitar repair techniques and principles.
- Customer Service Skills: Be able to provide exceptional customer service, responding to queries and resolving issues in a professional manner.
- Communication Skills: Possess excellent verbal and written communication skills, able to clearly explain complex information to customers and colleagues.
We offer a competitive salary and benefits package, including:
- Estimated Salary: $45,000 - $60,000 per annum, depending on experience.
- Comprehensive Benefits Package: Including medical, dental, and vision coverage, as well as access to employee discounts and training opportunities.
- Tuition Reimbursement: We support the development of our employees through tuition reimbursement programs.
We are passionate about music and committed to helping musicians achieve their goals. Our team members are valued and empowered to make a difference in the lives of our customers. If you share our passion for music and customer service, we would love to hear from you.
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