Seasonal Weekend Store Leadership Position
1 week ago
At Jackson Hewitt, we're dedicated to guiding our clients through the complexities of tax codes and processes with integrity, quality, and consistency. We take pride in providing an invaluable service that many taxpayers don't receive from DIY or other assisted providers.
This role is critical to our success, and together we're highly passionate about what we do and how we can help our clients. We ease their stress and provide expert customer service and tax knowledge during a significant financial event in their lives - their tax return.
We're seeking a Seasonal Weekend Store Supervisor to participate in management activities for one office/kiosk within an assigned district. This position involves supervising one or more seasonal hourly staff members, communicating with the District Manager on staffing matters, developing and reviewing office work schedules, and monitoring associate performance.
The ideal candidate will have a High School Degree or equivalent related business experience, a course of study in management or tax preparation/accounting preferred, and certification by the state with a PTIN (Preparer Tax Identification Number). Previous management or supervisory experience is desired, along with proficiency in various computer software applications.
As a Seasonal Weekend Store Supervisor, you'll be responsible for administrative functions to maximize customer service and increase sales. You'll work with sensitive information and handle diverse matters requiring a working knowledge of the business.
In this role, you'll:
- Supervise seasonal hourly staff members at a single location or kiosk
- Communicate with the District Manager on recruiting, interviewing, and hiring of seasonal employees
- Develop, review, and approve office work schedules and hours worked
- Monitor associate performance to ensure adherence to quality standards, deadlines, and proper procedures
We offer a competitive salary and benefits package, including an estimated $55,000 per year based on the title, job description, and location. If you're passionate about delivering exceptional customer service and are skilled in tax preparation and management, we encourage you to apply for this exciting opportunity.
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