Customer Experience Specialist
3 days ago
Green Front Furniture Store Inc.
About the JobWe are seeking a highly skilled Sales Customer Experience Associate to join our team in Farmville, VA. As a key member of our sales team, you will provide exceptional customer service, assist with furniture selection, and work collaboratively with colleagues to meet sales goals.
Responsibilities- Provide outstanding customer service across multiple locations.
- Guide customers in selecting furniture that fits their style and needs.
- Serve as a trusted advisor, delivering an excellent customer experience from start to finish.
- Multitask effectively to support multiple customers and team members simultaneously.
- Work independently and collaboratively with sales colleagues to meet goals and ensure a smooth customer journey.
- Handle challenges, stress, and rejection with resilience, always striving to find the best solutions.
- Candidate Requirements:
- Previous experience in customer-facing roles required; retail furniture sales is a plus.
- Flexibility: Available to work Saturdays and holidays as required.
- Technical Skills: Proficiency in Microsoft Office and Google Workspace; familiarity with ERP and POS systems preferred.
- A supportive and collaborative team environment.
- Opportunities for growth within a dynamic and customer-focused organization.
- The chance to work with unique, high-quality furniture in a renowned retail setting.
We offer a competitive salary of approximately $55,000 - $65,000 per year, depending on experience. If you're a customer-focused professional with excellent communication skills and a passion for delivering exceptional results, we'd love to hear from you.
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