Customer Experience Specialist

3 days ago


Farmville, Virginia, United States Green Front Furniture Store Inc. Full time

Green Front Furniture Store Inc.

About the Job

We are seeking a highly skilled Sales Customer Experience Associate to join our team in Farmville, VA. As a key member of our sales team, you will provide exceptional customer service, assist with furniture selection, and work collaboratively with colleagues to meet sales goals.

Responsibilities
  • Provide outstanding customer service across multiple locations.
  • Guide customers in selecting furniture that fits their style and needs.
  • Serve as a trusted advisor, delivering an excellent customer experience from start to finish.
  • Multitask effectively to support multiple customers and team members simultaneously.
  • Work independently and collaboratively with sales colleagues to meet goals and ensure a smooth customer journey.
  • Handle challenges, stress, and rejection with resilience, always striving to find the best solutions.
Qualifications
  • Candidate Requirements:
    • Previous experience in customer-facing roles required; retail furniture sales is a plus.
    • Flexibility: Available to work Saturdays and holidays as required.
    • Technical Skills: Proficiency in Microsoft Office and Google Workspace; familiarity with ERP and POS systems preferred.
What We Offer
  • A supportive and collaborative team environment.
  • Opportunities for growth within a dynamic and customer-focused organization.
  • The chance to work with unique, high-quality furniture in a renowned retail setting.

We offer a competitive salary of approximately $55,000 - $65,000 per year, depending on experience. If you're a customer-focused professional with excellent communication skills and a passion for delivering exceptional results, we'd love to hear from you.



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