Venue IT Support Specialist
1 month ago
Job Summary:
As a Venue IT Support Specialist, you will provide critical technical support to ensure seamless live events at House of Blues. Your expertise will be essential in troubleshooting and resolving technical issues, ensuring that our events run smoothly and on schedule.
Key Responsibilities:
Provide on-site IT support to venue staff, identifying and resolving technical issues in a timely manner.
Collaborate with remote IT teams to troubleshoot and resolve technical issues, ensuring that our events are not impacted by technical problems.
Develop and maintain a comprehensive understanding of our venue's network connectivity and deployed technologies.
Participate in seasonal IT preparation and validation, as well as shutdown and winterization.
Requirements:
Experience with Apple iOS, MS Windows, and network technologies is preferred.
Strong communication skills, with the ability to effectively communicate technical information to non-technical staff.
Self-motivated, with the ability to work independently and under little supervision.
Highly organized, with strong attention to detail and a reliable work ethic.
Must be a team player, with the ability to adapt to a constantly changing and at times stressful work environment.
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