Eligibility Case Manager

4 weeks ago


Idaho Springs, Colorado, United States Clear Creek County, Colorado Full time
Job Summary

This position performs eligibility work that requires a strong working knowledge and understanding of eligibility program rules and policies. The Eligibility Case Manager will determine eligibility for programs such as Food Assistance, Medical Programs, and Financial Assistance Programs. The ideal candidate will have a thorough knowledge of agency policies, eligibility laws, rules, and regulations for public assistance programs.

Key Responsibilities
  • Interprets rules and regulations of all program areas
  • Screens applications to verify programs being applied for
  • Conducts initial and ongoing program eligibility interviews and assessments
  • Performs calculations and accounting functions necessary to establish eligibility
  • Facilitates and/or coordinates the processes and procedures necessary to provide clients with assistance
  • Approves or denies applications, closes cases as necessary, and notifies clients of decisions in writing
Requirements
  • High school diploma or equivalent and two (2) years office or public service experience required
  • Bachelors degree in public administration, behavioral sciences, or appropriately related degree is recommended
Preferred Qualifications
  • Knowledge of case management principles and practices, concepts of self-sufficiency, welfare reform, and a general knowledge of the principles of human behavior
  • Diagnostic and interviewing skills
  • Skilled in writing, research, data management, and public contact/public relations


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