IT Support Specialist

4 weeks ago


Golden, Colorado, United States CDW Full time

**Technical Support Engineer**

CDW is seeking a skilled IT Support Specialist to join our team. In this role, you will utilize established resolution frameworks and specialized IT tools to effectively address customer issues.

**Key Responsibilities:**

  • Utilize established resolution frameworks and specialized IT tools to effectively address and resolve customer issues.
  • Oversee asset inventory management in accordance with specified asset management procedures.
  • Serve as a Tier 2 and Tier 3 escalation point for customer desktop-related concerns.
  • Monitor, maintain, and manage computing environments, including directories, systems software, applications, and management tools.
  • Contribute to the IT Service Management (ITSM) Knowledge Base.
  • Collaborate with the Operational Analyst team to address customer inquiries and communicate resolutions, escalating issues as necessary.
  • Consistently achieve project deadlines in a dynamic, fast-paced environment.
  • Be available after hours to resolve critical issues.

**Requirements:**

  • Strong technical background and passion for problem-solving.
  • Ability to work in a dynamic, fast-paced environment.
  • Excellent communication and collaboration skills.

Send your resume to the hiring manager to set up an interview for this role.



  • Golden, Colorado, United States ALTA IT Services Full time

    Job SummaryAudio Visual Support Technician II provides technical support for audio-visual systems, including installation, operation, and maintenance. The ideal candidate will have experience with AV systems, Windows and Mac systems, iOS and Android devices, and technical documentation.Key ResponsibilitiesRespond to requests for Tier II AV Support using...


  • Golden, Colorado, United States ALTA IT Services Full time

    Job SummaryA skilled Audio Visual Support Technician II is required to install, operate, and maintain audio-visual systems. The ideal candidate will have experience with troubleshooting user laptop systems, iOS and Android devices, and creating technical documentation.Key ResponsibilitiesRespond to requests for Tier II AV Support using client ticket tracking...


  • Golden, Colorado, United States Wyndy LLC Full time

    Community Support SpecialistThe Community Support Specialist plays a vital role in fostering a positive and inclusive community environment at Wyndy LLC. This role involves promoting independent living, connecting individuals with necessary resources and services, and advocating for individuals' rights. As a Community Support Specialist, you will collaborate...


  • Golden, Colorado, United States Inalab Consulting Inc Full time

    Job Title: Network Support SpecialistAbout the Role:Inalab Consulting Inc is seeking a skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing technical support and maintenance for our network systems. This includes monitoring, maintaining, and upgrading network systems to meet the needs of...


  • Golden, Colorado, United States Inalab Consulting Inc Full time

    Job Title: Network Support SpecialistJob Summary:Inalab Consulting Inc is seeking a skilled Network Support Specialist to join our team. The ideal candidate will have experience in monitoring, maintaining, and upgrading network systems to meet the needs of our clients.Key Responsibilities:Participate in the monitoring, maintenance, and upgrade of network...


  • Golden, Colorado, United States The National Renewable Energy Laboratory (NREL) Full time

    HPC User Support SpecialistThe National Renewable Energy Laboratory (NREL) is seeking a highly skilled HPC User Support Specialist to join our team. As a key member of our Advanced Computing Operations team, you will provide front-line support for the High-Performance Computing user community, including scientists, researchers, and students at various levels...


  • Golden, Colorado, United States United Software Group Full time

    Job SummaryAs a Help Desk Support Specialist at United Software Group, you will be responsible for providing technical support to end-users on a variety of issues. You will identify, research, and resolve technical problems, respond to telephone calls, email, and personnel requests for technical support, and document, track, and monitor problems to ensure...


  • Golden, Colorado, United States NANA Regional Corp Full time

    Akima Infrastructure Services, LLC (AIS) is seeking a skilled Audio Visual Support Specialist to install, operate, and maintain audio-visual systems.This individual will bring industry experience operating and troubleshooting user Laptop systems (Windows and Mac), as well as iOS and Android devices.The selected candidate will be required to work on-site 40...


  • Golden, Colorado, United States System One Holdings, LLC Full time

    A highly skilled Audio Visual Support Tech II will be responsible for installing, operating, and maintaining audio-visual systems. This individual will bring industry experience operating and troubleshooting user Laptop systems (Windows and Mac), as well as iOS and Android devices.Key responsibilities include:Responding to requests for Tier II AV Support...


  • Golden, Colorado, United States BTI Full time

    Job DescriptionBTI is seeking an experienced Audio Visual Support Technician II to join our team in Golden, Colorado. As a key member of our team, you will be responsible for installing, operating, and maintaining audio-visual systems. Your expertise in troubleshooting user laptop systems, iOS and Android devices, and creating technical documentation will be...


  • Golden, Colorado, United States CanAm Technologies Full time

    Job OverviewCan/Am Technologies is seeking a skilled Technical Support Technician to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients and internal staff.Key ResponsibilitiesProvide timely and effective technical support to clients and internal staff via phone, email, and...


  • Golden, Colorado, United States Jefferson County Full time

    The Jefferson County Sheriff's Office is seeking a skilled Victim Services Counselor to provide critical support to victims and witnesses of crime and trauma. As a key member of our team, you will play a vital role in ensuring the well-being and safety of those affected by crime.Key Responsibilities:Provide crisis intervention and counseling to victims and...


  • Golden, Colorado, United States Jefferson County Full time

    The Animal Control Administrative Specialist is responsible for performing complex administrative tasks in support of the Jefferson County Sheriff's Office (JCSO) Animal Control Unit. This includes front desk/reception duties, records management, database maintenance, and producing reports. The specialist will also answer inbound calls from citizens and work...


  • Golden, Colorado, United States Beacon Hill Staffing Group Full time

    We are seeking an experienced Accounts Receivable Specialist to join our team at Beacon Hill Staffing Group. As a Temporary AR Specialist, you will be responsible for managing AR balances, issuing credit memos for large clients, and providing support to the accounting team.Key responsibilities include:Managing AR balances to ensure accurate and timely...


  • Golden, Colorado, United States Surface Experts - West Denver Full time

    Job Title: Creative Repair SpecialistAre you a hands-on problem solver looking for a new challenge? We're seeking a skilled Creative Repair Specialist to join our team at Surface Experts - West Denver.Job DescriptionWe're looking for a talented individual to join our team as a Creative Repair Specialist. As a key member of our team, you'll be responsible for...


  • Golden, Colorado, United States SPECTRAFORCE Full time

    Technical Training SpecialistSpectraforce is seeking a skilled Technical Training Specialist to join our Business Innovation & Technology department. As a key member of our Training & Communications team, you will play a vital role in developing and delivering technical training content to support our tech-savvy workforce.Key Responsibilities:Design,...


  • Golden, Colorado, United States Amtex Systems Inc. Full time

    Technical Training SpecialistAmbitious and detail-oriented Technical Training Specialist sought by Amtex Systems Inc. to design, develop, and implement technical training materials in various formats.Key ResponsibilitiesDevelop and deliver effective technical training programs for employees at all proficiency levels.Collaborate with cross-functional teams to...


  • Golden, Colorado, United States Soar Autism Center Full time

    Job Title: Autism Care SpecialistAt Soar Autism Center, we are dedicated to providing exceptional care and support to children with Autism Spectrum Disorder (ASD). We are seeking a highly motivated and compassionate Autism Care Specialist to join our team.This is an entry-level role that requires no prior certification. We provide comprehensive training to...


  • Golden, Colorado, United States Aequor Allied Full time

    Aequor Allied is seeking a skilled Radiology Imaging Specialist for a travel job in a dynamic healthcare environment.Job DetailsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelThe ideal candidate will have excellent technical skills and the ability to work effectively in a fast-paced environment. Aequor Allied offers a...


  • Golden, Colorado, United States Hire With Ease Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative and Accounting Assistant to support our Finance Manager and team. In this role, you will serve as the first point of contact and play a key part in managing administrative tasks, performing data entry, and handling light accounting duties.Our ideal candidate is a proactive,...