Sales Coordinator
4 weeks ago
The Sales Coordinator will serve as the primary point of contact for assigned Territory Managers and Customers, providing administrative support and resolving questions/requests/issues in a timely manner. This role requires a strong understanding of US Foods products, systems, and tools.
Key Accountabilities- Drive results through Team selling, administrative support, and resolving questions/requests/issues in a timely manner.
- Serve as the primary liaison between Customers, Territory Managers, District Sales Managers, and Product Sales Support Administrator.
- Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling.
- Review orders placed through US Foods Online to ensure accuracy/completeness, contacting customers with suitable substitutes as necessary.
- Provide administrative support to Territory Managers and District Sales Managers, as needed.
- Escalate issues to appropriate parties, as necessary, to ensure appropriate responses.
- High School diploma or equivalent required; Bachelor's degree preferred.
- At least three (3) years of previous customer service experience required. Food service distribution experience preferred.
- Previous sales experience preferred, but not required.
- Working knowledge of CRM tools is a plus.
This role will receive overtime compensation and may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
US Foods is an equal opportunity employer and complies with the California Privacy Rights Act of 2020.
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