Sales Coordinator

4 weeks ago


New Salem, North Dakota, United States US Foods Full time
Key Responsibilities

The Sales Coordinator will serve as the primary point of contact for assigned Territory Managers and Customers, providing administrative support and resolving questions/requests/issues in a timely manner. This role requires a strong understanding of US Foods products, systems, and tools.

Key Accountabilities
  • Drive results through Team selling, administrative support, and resolving questions/requests/issues in a timely manner.
  • Serve as the primary liaison between Customers, Territory Managers, District Sales Managers, and Product Sales Support Administrator.
  • Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling.
  • Review orders placed through US Foods Online to ensure accuracy/completeness, contacting customers with suitable substitutes as necessary.
  • Provide administrative support to Territory Managers and District Sales Managers, as needed.
  • Escalate issues to appropriate parties, as necessary, to ensure appropriate responses.
Requirements
  • High School diploma or equivalent required; Bachelor's degree preferred.
  • At least three (3) years of previous customer service experience required. Food service distribution experience preferred.
  • Previous sales experience preferred, but not required.
  • Working knowledge of CRM tools is a plus.
Benefits

This role will receive overtime compensation and may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

US Foods is an equal opportunity employer and complies with the California Privacy Rights Act of 2020.



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