Financial Services Representative

4 weeks ago


Brockton, Massachusetts, United States Spire Federal Credit Union Full time

Job Summary

We are seeking a highly skilled and detail-oriented Financial Services Representative to join our team at Spire Federal Credit Union. As a key member of our branch operations, you will be responsible for executing financial transactions, recommending and selling financial products and services, and providing exceptional member service.

Key Responsibilities

  • Execute financial transactions in a timely and accurate manner to provide needed services and promote positive relationships.
  • Recommend and sell appropriate financial products and services to meet member's financial needs and support the growth objectives of the credit union.
  • Provide exceptional member service by responding to member inquiries, resolving disputes, and maintaining accurate records.
  • Assist in branch opening and closing procedures, including balancing cash drawers and maintaining inventory of office supplies.
  • Perform duties to support effective branch operations, including completing daily ATM and instant issue procedures, and balancing vault and card stock.

Requirements

  • High School degree or equivalent required.
  • 0-1 years of similar or related experience preferred.
  • Cash handling and customer service experience strongly preferred.
  • Demonstrated knowledge and skill of selling, including the ability to identify member's needs and explain features and benefits of credit union services.
  • Ability to work independently or on a team, and to communicate effectively with members and staff.

Physical Requirements

  • Ability to sit and stand, answer calls, operate computer, and interact with internal staff and public on the phone.
  • Travel to designated offices may be required.

Equal Opportunity Employer

Spire Federal Credit Union is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status or disability.



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