Water Sports Operations Manager

6 days ago


Charlotte, North Carolina, United States U S National Whitewater Center Full time
Job Overview

We are seeking a highly skilled Water Sports Operations Manager to join our team at the U S National Whitewater Center.

Responsibilities:
  • Develop and implement quality assurance and safety protocols for whitewater paddling experiences, ensuring a world-class experience for guests.
  • Maintain logistical frameworks for scheduling and capacity planning, maximizing efficiency and customer satisfaction.
  • Lead a large team in managing daily operations, including staff communications, emergency response, training, and equipment assessment.
  • Collaborate with the management team to create operational efficiencies across all paddle sport activities.
  • Work with the broader Activities team to deliver exceptional recreational experiences for customers.
Requirements:
  • Bachelor's degree in Operations Management, Recreation Management, or a related field.
  • Prior management experience required, preferably in a water sports environment.
  • Prior experience guiding rafts in up to Class IV whitewater and familiarity with recreational kayaking.
  • Experience teaching, coaching, and curriculum development in a professional setting, along with current First Aid and CPR certification.
  • Flexibility to work evenings, weekends, holidays, and during events as needed.
Benefits:
  • Access to Whitewater Center pass activities.
  • Staff discount program and pro deals.
  • Health, Dental, Vision, FSA benefits.
  • 401(k) retirement plan.
  • Paid Time Off.
Estimated Salary: $55,000 - $65,000 per yearAbout Us:

The U S National Whitewater Center is a world-renowned destination for outdoor enthusiasts, offering a range of water and land-based sports. Our mission is to promote access and opportunities to play outside, while bringing people together through shared experiences.



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