Technical Support Specialist for Computer Systems

5 days ago


Tempe, Arizona, United States Arizona State University Full time

Job Overview

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We are seeking a skilled Technical Support Specialist to join our team at Arizona State University. In this role, you will provide top-notch technical support for computer systems, ensuring that our faculty, staff, and students have the tools they need to succeed.

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About Us

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Azizona State University is a world-renowned institution of higher education, known for its commitment to innovation, inclusivity, and excellence. Our university is a place where bright minds come together to learn, grow, and make a difference in the world.

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Salary and Benefits

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The salary for this position is estimated to be around $55,000 - $70,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

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Job Responsibilities

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As a Technical Support Specialist, your primary responsibilities will include:

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  • Providing technical support for computer systems, hardware, and software">
  • Configuring and deploying new computer systems and equipment">
  • Troubleshooting and resolving technical issues in a timely and effective manner">
  • Maintaining accurate records and documentation of technical issues and resolutions">
  • Collaborating with other teams to ensure seamless technical support across the university">
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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • A degree in Computer Science, Information Technology, or a related field">
  • At least 2 years of experience in technical support or a related field">
  • Excellent problem-solving and communication skills">
  • Ability to work effectively in a fast-paced environment">
  • Knowledge of computer systems, hardware, and software">
  • Experience with help desk software and ticket tracking systems">
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Benefits

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In addition to the competitive salary and benefits package, we offer:

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  • A supportive and inclusive work environment">
  • Ongoing training and professional development opportunities">
  • A dynamic and collaborative team environment">
  • The opportunity to work with a diverse range of people and technologies">
  • A chance to make a real impact on the lives of our students and faculty">
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About ASU

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Arizona State University is a New American University, dedicated to academic excellence, accessibility, and community engagement. We are committed to fostering a culture of inclusion, diversity, and social responsibility.

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How to Apply

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If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to our online portal. We look forward to hearing from you



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