Ground Service Agent

3 days ago


Tucson, Arizona, United States Piedmont Airlines, Inc Full time

Piedmont Airlines, Inc. is seeking a reliable and motivated professional to join its Ground Handling Department as a Ground Service Agent in a fast-paced outdoor airport environment.

The primary responsibility of this position is baggage handling and servicing aircraft. The successful candidate will be responsible for below-the-wing servicing of the aircraft, loading and unloading baggage and cargo, operating motorized service vehicles and equipment, guiding and parking aircraft, performing cabin maintenance tasks, de-icing aircraft, and working as a team to provide excellent customer service and meet corporate objectives.

Essential Duties:

  • BAGGAGE HANDLING: Responsible for loading and unloading baggage and cargo from aircraft
  • SERVICING AIRCRAFT: Below-the-wing servicing of the aircraft, including fueling and de-icing
  • VEHICLE OPERATION: Operation of motorized service vehicles and equipment
  • AIRPORT GUIDANCE: Guiding and parking aircraft
  • CABIN MAINTENANCE: Performing cabin maintenance tasks
  • TEAM WORK: Working as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

  • ABILITY TO MEET COMPANY GOALS AND CUSTOMER EXPECTATIONS IN A HIGH ENERGY ENVIRONMENT
  • EFFECTIVE COMMUNICATION SKILLS
  • ABILITY TO ORGANIZE, PRIORITIZE, AND MULTITASK

Work Environment:

  • USE OF COMPUTERS, TELEPHONES, AND OTHER OFFICE EQUIPMENT
  • AIRPORT RAMP ENVIRONMENT, SUBJECT TO VARIOUS WEATHER CONDITIONS AND ELEVATED NOISE LEVELS
  • ALL SHIFTS INCLUDING WEEKENDS, NIGHTS, HOLIDAYS AND/OR IRREGULAR SHIFTS

Salary: $15.25/Hourly

We offer a competitive salary of $15.25/Hourly, plus performance-based bonuses and relocation packages subject to company policy and performance metrics.

In addition to a competitive salary, we also offer a benefit package that includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental insurance are available for employees and their families.



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