Customer Service Ambassador
1 week ago
We are a cannabis retailer committed to providing exceptional customer service and creating a welcoming environment for our customers.
Job SummaryThis Part-Time Receptionist role involves providing top-notch customer experience, managing the front desk, and maintaining a clean reception area. If you have excellent communication skills, strong organizational abilities, and a passion for the cannabis industry, we want to hear from you
Key Responsibilities:- Greet and assist customers as they enter the store, providing them with a warm and welcoming experience.
- Answer phone calls and address customer inquiries in a prompt and professional manner.
- Manage the front desk, including checking in appointments and maintaining the visitor log.
- Maintain a clean and organized reception area, ensuring it is free of clutter and mess.
- Provide information about products and services to customers, showcasing your knowledge of our offerings.
- Process transactions accurately using the point-of-sale system, ensuring seamless customer interactions.
- Assist with administrative tasks as needed, supporting the smooth operation of our store.
- Collaborate with team members to ensure excellent customer service and a positive work environment.
- A high school diploma or equivalent; GED accepted.
- Previous experience in a receptionist or customer service role is preferred.
- Strong communication and interpersonal skills, enabling you to effectively interact with customers and colleagues.
- Ability to work independently and as part of a team, adapting to changing situations and priorities.
- Detail-oriented with excellent organizational skills, ensuring accuracy and efficiency in all tasks.
- Proficiency with Microsoft Office Suite and point-of-sale systems, allowing you to navigate our technology seamlessly.
- Able to work the specified hours, which include Saturdays and Sundays from 2:00 PM to 10:00 PM, and Mondays and Thursdays from 6:00 PM to 10:00 PM.
- A competitive hourly wage of $15.50, reflecting the value we place on your contributions.
- Employee discounts on products, giving you the opportunity to enjoy our offerings at a reduced rate.
- A 401(k) plan, helping you plan for your future and secure your financial well-being.
- A positive and inclusive work environment, where you can thrive and grow as a professional.
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