Digital Services Manager

4 weeks ago


Michigan, United States Central Michigan University Full time

Job Summary:

The Manager of Microfilm and Digital Services is responsible for overseeing the production staff and services of the microfilming and digitization unit (MAD) at the Clarke Historical Library. This position requires effective leadership, project management, communication, supervision, and budgeting skills to deliver the highest level of service to external customers, including libraries, historical societies, and other cultural organizations.

Key Responsibilities:

  • Supervise production staff and oversee MAD's services
  • Estimate and plan contracted work
  • Ensure accurate production and billing
  • Maintain good relationships with stakeholders at Central Michigan University and throughout the state of Michigan
  • Prioritize effective leadership, project management, communication, supervision, and budgeting

Requirements:

  • Bachelor's degree
  • Three years of post-undergraduate work experience
  • One year of experience supervising full-time or part-time employees
  • Experience with photographic processes, graphic design, or similar image-based technical work
  • Demonstrated high-level proficiency with computer hardware and software
  • Excellent interpersonal, verbal, and written communication skills
  • Customer service experience

Preferred Qualifications:

  • Master's degree in a related field
  • Digital production experience in a library, museum, or similar cultural heritage organization
  • Knowledge of special collections libraries and their role in research
  • Understanding of copyright and rights management issues

Working Conditions:

This is a full-time position with a regular schedule of Monday through Friday, 8am to 5pm, with occasional evenings and weekends as necessary.

Location:

Central Michigan University, 1200 S Franklin St, Mt Pleasant, Michigan



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