Logistics Coordinator Specialist
4 days ago
Compunnel Inc. is a dynamic organization with opportunities for professional growth.
We are offering a competitive salary in the range of $55,000 - $65,000 per annum.
Job Description:- This role involves researching shipment statuses and collaborating with carrier partners to update stakeholders on the latest developments.
- The successful candidate will analyze carrier detention claims and work closely with plants to secure approvals.
- The position requires investigating late deliveries, updating shipment notes, and re-scheduling as necessary within the TMS system.
- Maintaining customer location databases and providing updates to primary contacts are key responsibilities.
- The ideal candidate will also undertake additional tasks as assigned.
Main Responsibilities and Accountabilities:
- Researching missing check calls with carriers and updating shipment statuses in the TMS system.
- Covering detention email boxes and researching carrier detention requests with plants to obtain rejections or approvals.
- Reviewing requests for expedited shipment approval and following up with plants to approve or deny.
- Investigating missed pickups from large raw material suppliers and taking corrective action.
- Maintaining customer location and carrier databases, making updates as needed.
- Organizing highest rejection and spot quote lanes weekly, highlighting new lanes not previously reported.
- Backing up load planning and execution in the TMS system.
- Assisting in executing and communicating carrier scorecard data results.
- Regularly checking carrier safety scores and alerting the Logistics Manager to problem areas.
Minimum Qualifications and Experience Requirements:
- High School Diploma
- 1-3 years of customer service experience preferred.
- Previous transportation or logistics experience is an asset.
- Strong word processing skills in Outlook or Word, basic Excel knowledge an advantage.
- Excellent teamwork and interpersonal skills.
- Results-oriented, sense of urgency, excellent communication skills, and self-motivation.
- Excellent verbal, written, and organizational skills.
- Strong prioritization, planning, and reporting competency.
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