Desktop Support Technician I

4 weeks ago


Brighton, Colorado, United States Adams County CO Full time
Job Summary

We are seeking a skilled Desktop Support Technician I to join our team at Adams County CO. As a key member of our IT department, you will be responsible for providing hardware-level support for our computing infrastructure.

Key Responsibilities
  • Configure and deploy desktops, laptops, monitors, and related peripherals to end-users.
  • Provide on-going hardware and software maintenance to Adams County's computing infrastructure.
  • Troubleshoot and resolve desktop, software, peripheral, and clinical application issues.
  • Assist customers remotely over the phone, via remote control software, or in person.
  • Accurately and thoroughly record information into ticket tracking software.
Requirements
  • Effective and efficient customer service.
  • Strong analytical and problem-solving abilities.
  • Self-motivated and organized; able to prioritize and execute tasks under direct supervision.
  • One (1) to (2) years experience with technical proficiencies in desktop hardware and software applications, operating systems, and network connectivity.
  • High school diploma or GED equivalent required.
  • Possession of, or the ability to obtain, a valid Colorado Driver's License.
What We Offer
  • A competitive salary range starting at $31.562/hour or $65,648.80 annually.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 457b deferred compensation plan.
  • A lactation-friendly certified workplace.

Adams County is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating an inclusive and innovative culture where diversity matters.



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