Community Health Advocate
20 hours ago
We are seeking a highly motivated and compassionate Community Health Worker to join our team at Equality Health. As a Community Health Worker, you will serve as a bridge between our members and the healthcare and social systems, providing supportive care and assistance to a diverse population.
Key Responsibilities- Provide one-on-one non-clinical interventions to members, serving as a navigator and advocate for needed health services and community resources.
- Actively outreach and link members to behavioral health, primary care, and community services, especially those who are historically hard to engage or not linked to health and social services.
- Identify, connect, and assist members with eligibility and enrollment for health, insurance, and social programs.
- Report and document observations, symptoms, and behaviors to appropriate healthcare professionals to ensure timely and effective intervention.
- Facilitate Non-Medical Drivers of Health (NMDOH) interventions to assist individuals overcome barriers and improve health outcomes.
- Support members' individualized recovery action plans, crisis plans, and self-management plans.
- High School Diploma AND a minimum of five years of proven work experience as a Community Health Worker or equivalent healthcare related work experience, or;
- Associate degree AND a minimum of two years of proven work experience as a Community Health Worker or equivalent healthcare related work experience, or;
- Bachelor's degree – in social or healthcare related degree with strong understanding of the Community Health Worker model, or equivalent healthcare work experience required.
- Experience in working with diverse and underserved populations with a strong understanding of multicultural issues and Non-Medical Drivers of Health (NMDOH)
- Experience in serving the Medicare and Medicaid population within diverse community health settings.
- Ability to effectively provide support care to socially and medically complex patients in a variety of non-traditional settings.
- Excellent verbal, written and interpersonal communication skills; highly collaborative team approach to work and ability to work independently.
- Familiarity of formal and informal community-based organizations and resources networks.
- Proficient using Electronic Health Records and other database management systems in a healthcare setting.
- Must have current driver's license and be able to pass a DMV background check
- Experience with and comfortable using keyboards, laptops, tablets, and other electronic and portable devices for documentation and telehealth visits.
- Proficiency with Microsoft Office applications and web-based technologies
- Certified as a CHW or eligible to obtain CHW certification within one year of hire
- Bilingual English-Spanish preferred but not required
- Able to work well under tight deadlines and respond to rapidly changing demands
- Strong organizational skills: able to prioritize tasks and anticipate needs
- Able to work in a fast-paced and evolving environment
- General knowledge of HIPAA, C.L.A.S Standards, Value Base Care Model, Motivational Interviewing and specialized training in medical terminology and practices for designated health conditions.
- Walking, standing, sitting, lifting 15 lbs. frequently
- Must be able to perform member assessments and social interventions in member's private homes, which may have allergens or odors such as pet dander or tobacco smoke
Equality Health is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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