Cleveland Clinic HR Support Specialist

7 days ago


Cleveland, Ohio, United States Cleveland Clinic Full time

Cleveland Clinic is a world-renowned healthcare institution dedicated to delivering exceptional patient care. We are seeking an HR Service Center Representative I to join our team, who will provide first point of contact support to customers and resolve issues related to HR-based processes and systems.

Key Responsibilities
  • Provide accurate and timely responses to customer inquiries, utilizing knowledge base tools to ensure consistent answers.
  • Maintain customer contact until requests are resolved, informing them of status and resolution.
  • Perform basic administration processing, including data input and verification of required documentation.
  • Educate caregivers on company practices and tools, such as the HR Portal and ESS, to encourage self-service and reduce reliance on support.
Requirements
  • High school diploma or GED required; bachelor's or master's degree preferred.
  • Two years of customer service experience, with applicable human resources service delivery experience preferred.
Benefits

We offer a competitive salary range of $16.47 - $23.61 per hour, depending on experience. Our comprehensive benefits package includes healthcare, dental, vision, and retirement plans. Cleveland Clinic is committed to creating a work environment that values diversity, inclusion, and employee well-being.

To apply for this role, please submit your application through our website. We look forward to reviewing your qualifications and discussing how you can contribute to our team.



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