Senior Operations Manager
4 weeks ago
As a Senior Operations Manager at Gold's Gym, you will be responsible for overseeing the day-to-day operations of our fitness centers. This includes managing the sales process, supervising gym-related managers, and ensuring the facility is clean and operationally sound.
Key Responsibilities:
- Manage and maintain the gym operational budget
- Oversee the sales process and systems
- Monitor and evaluate the performance of all gym-related managers
- Train and mentor subordinates
- Delegate and monitor responsibilities of the sales team
- Manage disciplinary actions involving all gym level employees
- Provide and maintain the highest level of customer service
- Plan and promote special events
Requirements:
- High School diploma with five years professional experience
- College degree preferred
- Fitness industry experience preferred but not required
- Strong customer service orientation
- Understanding of performance metrics
- Excellent verbal and written communication skills
- Entrepreneurial spirit
- Strong work ethic and professional demeanor
About Gold's Gym:
Gold's Gym is a global fitness brand with over 600 locations spanning 6 continents. We're a down-to-earth, reliable, and entrepreneurial company that's enthusiastic, collaborative, and creative.
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