Senior Operations Manager

4 weeks ago


Fredericksburg, Virginia, United States Gold's Gym Full time
Job Summary:

As a Senior Operations Manager at Gold's Gym, you will be responsible for overseeing the day-to-day operations of our fitness centers. This includes managing the sales process, supervising gym-related managers, and ensuring the facility is clean and operationally sound.

Key Responsibilities:
  • Manage and maintain the gym operational budget
  • Oversee the sales process and systems
  • Monitor and evaluate the performance of all gym-related managers
  • Train and mentor subordinates
  • Delegate and monitor responsibilities of the sales team
  • Manage disciplinary actions involving all gym level employees
  • Provide and maintain the highest level of customer service
  • Plan and promote special events

Requirements:
  • High School diploma with five years professional experience
  • College degree preferred
  • Fitness industry experience preferred but not required
  • Strong customer service orientation
  • Understanding of performance metrics
  • Excellent verbal and written communication skills
  • Entrepreneurial spirit
  • Strong work ethic and professional demeanor

About Gold's Gym:

Gold's Gym is a global fitness brand with over 600 locations spanning 6 continents. We're a down-to-earth, reliable, and entrepreneurial company that's enthusiastic, collaborative, and creative.



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