Case Manager

4 weeks ago


Springfield, Massachusetts, United States Gandara Full time
Job Summary:

We are seeking a skilled Case Manager to join our team at Gandara. As a Case Manager, you will provide advocacy and support to clients, develop strong relationships, and ensure client care and safety. This is a rewarding opportunity to make a difference in the lives of individuals and families in need.

Responsibilities:
  • Provide advocacy and case management services to clients
  • Develop and maintain strong relationships with clients and their families
  • Complete clinical documentation and casework for assigned residents
  • Facilitate daily evidence-based psychoeducation groups and other recovery-based groups
  • Provide weekly individual case management sessions with assigned residents
  • Administer and complete EIM/ESM forms and adhere to funding sources requirements
  • Maintain direct supportive contact with residents to assess their individual needs and provide information
  • Develop and maintain working relationships with other social service agencies in the community
  • Notify supervisory staff in the event of a client crisis or suspected illegal activity
  • Administer drug/alcohol screens to residents when clinically appropriate
  • Provide orientation of services to prospective clients, family members, and community interest groups
  • Utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflicts

Requirements:
  • Associates Degree + 2yrs experience
  • Bachelor's degree + 1-2 years' experience preferred
  • Demonstrated strong communication and interpersonal skills, including conflict resolution
  • Experience providing substance abuse services
  • Demonstrated organizational skill, able to multi-task
  • Demonstrated ability to lead through example
  • Valid driver's license and meet Agency requirements for driving history records
  • Availability of an automobile to transport clients or perform other supportive services as necessary

Benefits:
  • Retirement Plan 403(b)
  • Mileage Reimbursement
  • Health, Dental, Vision, and Life Insurance
  • Paid Vacations
  • Paid Holidays
  • 8 Discretionary days a year

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