Strategic Enterprise Solutions Director

2 days ago


Washington, United States ZipRecruiter Full time

Company Overview

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We are ServiceNow, a global market leader in providing innovative AI-enhanced technology solutions to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter and better.

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About the Role

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We seek an experienced Senior Manager, Enterprise Architecture, to lead a team of highly skilled enterprise executive architects and facilitate engagements directly with customers and through our Inspire program. This program focuses on our largest and most innovative customers, driving real tangible outcomes and challenging executives to think differently about the new world of work.

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Key Responsibilities

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  • Define key engagement models for your territory and lead a group of seasoned executive architects in working with our most innovative customers.
  • Coach and lead engagements with key customers to drive real tangible outcomes.
  • Develop and maintain strong relationships with senior executives and C-level leaders to understand their business strategies and articulate how ServiceNow can deliver value to their organizations.
  • Provide thought leadership on industry GTM and aligned enterprise architecture offerings, processes, and deliverables.
  • Influence the direction of Global Business Services and collaborate with internal ServiceNow business units.
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Requirements

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To be successful in this role, you will need:

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  • A track record of leading a diverse group of senior executive Enterprise Architects focused on delivering customer outcomes across all industries.
  • 5+ years of experience in Enterprise Architecture or Enterprise Strategy.
  • 5+ years of industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail).
  • 8+ years of senior leadership experience.
  • Proven success influencing senior technology leaders to drive change in a pre-sales, customer, or consulting-focused role.
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What We Offer

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We offer a competitive salary range of $165,825 - $273,675, plus equity (when applicable), variable/incentive compensation, and benefits. Our flexible time away plan and family leave programs provide a great work-life balance.

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About Us

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We are an equal opportunity employer committed to creating an inclusive environment for all employees. If you require accommodations during the application process, please reach out to us.

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Join Our Team

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