Patient Services Coordinator

1 week ago


Oak Park Heights, Minnesota, United States i-Health Inc Full time
{"title": "Patient Services Representative", "description": "Job Summary

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at i-Health Inc. As a key member of our clinic staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for all patients who interact with our clinic.

Key Responsibilities
  • Greets patients in a timely and professional manner, obtaining demographic and billing information to facilitate accurate and timely billing procedures.
  • Photocopies patients' insurance cards, obtains signatures, and performs registration protocol to ensure seamless check-in processes.
  • Answers phones in a timely and professional manner, scheduling appointments and reviewing provider schedules to ensure efficient workflow.
  • Has a general understanding of medical records protocols, confidentiality, and payment rules to release information as needed.
  • Fully participates in patient-centered healthcare, contributing to a positive and supportive team environment.
Requirements
  • High school diploma or equivalent required.
  • Proficient in Microsoft Word, Outlook, and Excel.
  • Customer service experience required, with administrative or medical office experience preferred.
Essential Requirements
  • Ability to comply with company policies, procedures, and business ethics guidelines.
  • Complete job-required training.
  • Comply with all applicable laws and regulations, including HIPAA, Stark, OSHA, and employment laws.
  • Demonstrate prompt and reliable attendance.
  • Work in the clinic during business hours, traveling independently throughout the clinic as needed.
  • Communicate and interact in a respectful and professional manner.
  • Prioritize workload while being flexible to meet daily operations expectations.
i-Health's Core Values
  • Integrity: Do the right thing and take responsibility for what you do and say.
  • Service: Consistently contribute to deliver an exceptional experience.
  • Quality: Act with high purpose, committed effort, and skillful execution to exceed expectations.
  • Innovation: Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness.
  • Teamwork: Be a part of the whole; support each other positively.
Environmental Conditions
  • Clinic setting.
Equal Employment Opportunity
  • i-Health Inc. is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.


  • Brooklyn Park, Minnesota, United States CenterWell Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at CenterWell Home Health. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of patient care services.Key ResponsibilitiesManage patient schedules and coordinate with field staff, patients, and...


  • Brooklyn Park, Minnesota, United States Twin Cities Orthopedics Full time

    Job SummaryTwin Cities Orthopedics is seeking a highly skilled and customer-focused Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesGreets Patients: Professionally and courteously...


  • Vadnais Heights, Minnesota, United States Allina Health Full time

    Job SummaryAllina Health is a leading healthcare organization that prioritizes patient-centered care. As a Rehabilitation Services Coordinator, you will play a vital role in ensuring seamless patient experiences across our network of clinics.Key ResponsibilitiesScheduling and CoordinationSchedule and reschedule patient appointments, procedures, and...


  • Brooklyn Park, Minnesota, United States PrairieCare Full time

    Patient Intake Coordinator Job DescriptionPrairieCare is seeking a highly skilled Patient Intake Coordinator to join our team. As a key member of our admissions team, you will be responsible for handling external and internal requests for information and services for all levels of care at PrairieCare.Responsibilities:Complete Mental Health Screens over the...


  • Brooklyn Park, Minnesota, United States PrairieCare Full time

    Patient Intake Coordinator Job DescriptionPrairieCare is seeking a highly skilled Patient Intake Coordinator to join our Assessment and Intake Department. This role is responsible for handling external and internal requests for information and services for all levels of care at PrairieCare.Key Responsibilities:Complete Mental Health Screens over the phone...


  • Brooklyn Park, Minnesota, United States PrairieCare Full time

    About the RolePrairieCare is seeking a highly skilled Patient Intake Coordinator to join our team. As a key member of our admissions team, you will be responsible for handling external and internal requests for information and services for all levels of care at PrairieCare.Key ResponsibilitiesComplete Mental Health Screens over the phone with patients...


  • Oak Park Heights, Minnesota, United States Renewal By Andersen Full time

    About the RoleWe are seeking a highly organized and detail-oriented Talent Acquisition Coordinator to join our team at Renewal By Andersen. As a key member of our Talent Acquisition team, you will play a critical role in supporting the hiring process and ensuring a seamless candidate experience.Key ResponsibilitiesAssist in the coordination of hiring...


  • Inver Grove Heights, Minnesota, United States Allina Health Full time

    About Allina HealthAllina Health is a not-for-profit healthcare system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. Our mission is to provide exceptional patient care and excellent service to our patients. We are committed to putting patients first and delivering high-quality care in a compassionate and...

  • Registered Nurse

    2 days ago


    Oak Park Heights, Minnesota, United States Presbyterian Homes & Services Full time

    OverviewPresbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults.Job SummaryWe are seeking a Registered Nurse (RN) to provide high-quality clinical care and services to residents at Boutwells Landing, a large community offering the full...


  • Oak Park Heights, Minnesota, United States Renewal By Andersen Full time

    About the RoleWe are seeking a highly organized and detail-oriented Talent Acquisition Coordinator to join our team at Renewal By Andersen. As a key member of our Talent Acquisition team, you will play a critical role in supporting the hiring process for our organization.Key ResponsibilitiesOffer Letter Administration: Prepare, finalize, and distribute offer...

  • Physical Therapist

    2 days ago


    Oak Park Heights, Minnesota, United States Presbyterian Homes & Services Full time

    About the RoleWe are seeking a skilled Physical Therapist to join our team at Optage Homecare, a division of Presbyterian Homes & Services. As a Physical Therapist, you will play a vital role in providing high-quality care and services to our homecare clients in the East metro and western Wisconsin areas.ResponsibilitiesPlan, develop, and implement...


  • Brooklyn Park, Minnesota, United States SPR Therapeutics Inc Full time

    Position Overview:As an Access Services Coordinator, you will play a pivotal role in facilitating patient access to the SPRINT PNS System. This position involves collaborating with various stakeholders, including payers, healthcare providers, patients, and internal teams, to ensure seamless access to treatment.Key Responsibilities:- Deliver exceptional...


  • Park Rapids, Minnesota, United States Chi Full time

    Position Summary Join the dedicated team at CHI St. Joseph's Health as a Culinary Service Associate within the Nutrition Services department. This role is essential in fulfilling the organization's mission by ensuring that patients receive appropriate meals and beverages according to established guidelines. You will play a key role in the assembly of...


  • Oak Park Heights, Minnesota, United States Presbyterian Homes and Services Full time

    About the RoleWe are seeking an Occupational Therapist to join our team at Presbyterian Homes and Services. As an Occupational Therapist, you will play a vital role in providing high-quality care and services to our residents.ResponsibilitiesProvide direct care to residents with physician-ordered evaluations and treatments.Consult with residents, families,...


  • Mendota Heights, Minnesota, United States CVS Health Full time

    Job SummaryAs a Patient Service Representative at CVS Health, you will play a vital role in delivering exceptional patient care and support. Your primary responsibility will be to interact directly with patients, physicians, caregivers, and internal departments to answer questions and resolve issues in a timely and professional manner.Key...


  • Mendota Heights, Minnesota, United States CVS Health Full time

    Transforming Healthcare with Compassion and ExcellenceCVS Health is seeking a dedicated and compassionate Patient Service Representative to join our team. As a key member of our Coram/CVS team, you will play a vital role in delivering exceptional patient care and support.About the RoleThis customer-facing position requires strong communication and...


  • Oak Park Heights, Minnesota, United States i-Health Inc Full time

    About the RoleWe are seeking a highly skilled MRI Technologist to join our team at i-Health Inc. As an MRI Technologist, you will play a critical role in providing high-quality imaging services to our patients.Key ResponsibilitiesPerform MRI procedures with precision and accuracy, ensuring high-quality images for diagnostic purposes.Prepare patients for...


  • Inver Grove Heights, Minnesota, United States Presbyterian Homes & Services Full time

    Administrative ReceptionistPresbyterian Homes & Services is seeking a detail-oriented and organized Administrative Receptionist to join its team.Provide exceptional customer service to residents, families, and visitorsManage front desk operations, including greeting visitors and coordinating appointmentsCoordinate meetings and events, and process paperwork...


  • Inver Grove Heights, Minnesota, United States Pinnacle Services Full time

    Are you ready to enhance your experience in the field of supportive care? Pinnacle Services is on the lookout for compassionate and committed individuals to become part of our team as Support Care Coordinators. Our Support Care Coordinators play a vital role in assisting individuals with developmental disabilities, mental health challenges, and behavioral...


  • Inver Grove Heights, Minnesota, United States Pinnacle Services Full time

    Are you ready to enhance your experience in the field of supportive care? Pinnacle Services is on the lookout for compassionate and committed individuals to become part of our team as Support Care Coordinators. Our Support Care Coordinators play a vital role in assisting individuals with developmental disabilities, mental health challenges, and behavioral...