Customer Service Representative

4 days ago


Griffin, Georgia, United States Jackson Hewitt - GKO Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Client Support Associate. As a key member of our support team, you will be responsible for providing exceptional client experiences and ensuring the smooth delivery of our services.

Salary Information

The estimated annual salary for this role is $43,000 - $53,000, depending on experience and qualifications.

Key Responsibilities
  • Engage with clients in a welcoming and professional manner, responding to inquiries and resolving issues efficiently
  • Confirm appointments and follow up with past and potential clients to ensure timely communication
  • Distribute marketing materials and maintain a high level of client engagement during wait times
Requirements and Qualifications
  • Strong interpersonal and communication skills, with the ability to build rapport with clients
  • Experience in a fast-paced retail environment or similar setting
  • Basic computer proficiency and ability to troubleshoot technical issues
  • Prior customer service or sales experience preferred, but not required
Benefits and Perks
  • Competitive hourly rate with opportunities for advancement
  • Flexible scheduling options to accommodate different needs
  • Employee discounts and perks, including Teladoc and identity theft protection
  • Ongoing training and development opportunities to enhance skills and knowledge
About Jackson Hewitt - GKO

We are a dynamic and growing company dedicated to delivering exceptional client experiences and supporting the success of our teams.



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