Business Operations Manager

7 days ago


Dallas, Texas, United States Capgemini Full time
About the Role

We are seeking an experienced Business Operations Manager to lead our client relationships and drive engagement success. As a key member of our team, you will oversee client accounts, ensure high-quality service delivery, and align with client objectives.

Key Responsibilities:

  • Develop and maintain executive partner relationships to ensure alignment with business objectives
  • Collaborate closely with Account Executives and Client Partners to extend the client powerbase and support add-on sales
  • Ensure engagement compliance with all delivery requirements, managing risks and issues effectively
  • Oversee the engagement team by creating and maintaining staffing plans, motivating team members, and supporting their professional development
  • Manage financial operations related to engagement, ensuring invoices are processed promptly and accurately

Requirements:

  • 10+ years' experience in roles such as Technical Project/Program Manager, Delivery Manager, or Technical Account Manager
  • Strong background in Application Development Delivery (7+ years)
  • Proven stakeholder management experience within the financial services sector
  • Certification in PMP or Scrum (preferred)

What We Offer

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work arrangements
  • Comprehensive healthcare, including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized backup child/elder care and tutoring
  • Mentoring, coaching, and learning programs
  • Employee Resource Groups
  • Disaster Relief

The estimated salary for this role is $120,000 - $160,000 per year, depending on location and experience.



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