Patient Care Coordinator

3 weeks ago


Fayetteville, North Carolina, United States Sonrava Health Full time
Job Summary

At Sonrava Health, we are seeking a highly motivated and skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be the primary point of contact and communication for patients in our offices. Your role will involve greeting patients, introducing them to the office, coordinating treatment services, and nurturing the patient relationship.

Key Responsibilities

• Set and achieve personal sales goals while supporting the goals of the team
• Greet patients in a timely, professional, and engaging manner
• Introduce new patients to the office and staff
• Provide patient consultations and communicate information about recommended treatments
• Discuss cost of service, insurance coverage, and payment options with patients
• Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
• Nurture the patient relationship to encourage patient retention
• Work as a team player to ensure each customer receives the best service possible
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth

Benefits

As a valued member of our team, you will be eligible for a competitive benefit package designed to enhance your life. This includes paid time off, medical, dental, vision, continuing education and advancement opportunities, and a 401(k) plan.

Requirements

• 2 years of sales, customer service, and dental experience preferred
• Bilingual Spanish-English skills preferred
• Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Excellent communication and interpersonal skills
• High level of ownership, accountability, and initiative
• Friendly, outgoing, and motivated personality

About Us

At Sonrava Health, we are committed to providing excellent patient care and a supportive work environment for our team members. We offer solid administrative and technology support, backed by outstanding management systems. If you are a motivated and skilled individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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