Workstation Technician

Job Summary:

IDR Healthcare is seeking a skilled Workstation Technician to provide top-notch support for our clients in the Honolulu, HI area. This is a 2-year contract role that offers a unique opportunity to join a large organization and work within a team-oriented culture.

Key Responsibilities:

Provide expert support for Microsoft-based networks, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

Requirements:

High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
2+ years in a client-facing role (working with clinical staff, asset inventory)
Experience dealing with over 5 daily PC refreshes/25 weekly PC refreshes

What's in it for you?

Full benefits during the contract (Medical, Dental, Vision, etc.)
Ability to get your foot in the door with a well-established company
Competitive compensation
Excellent work-life balance

Why IDR Healthcare?

20+ years of proven industry experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row

Compensation Details:
$21.87/hr W2

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