Commercial Property Claims Leadership Role
23 hours ago
About Zurich Insurance Company Ltd.
Zurich North America is a leading provider of commercial property-casualty insurance solutions and risk management products and services for businesses and individuals. With over 150 years of experience, we serve more than 25 industries, from agriculture to technology, and insure 90% of the Fortune 500 companies.
As part of our growth strategy, we strive to provide ongoing career development opportunities and foster an inclusive environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.
About the Job
We are seeking an experienced Commercial Property Claims Handling Manager to lead and manage technical adjusters. This role offers a great opportunity to join a management team of highly regarded experts in the commercial insurance industry.
As a Commercial Property Claims Handling Manager, you will provide leadership, performance management, professional development, coaching, and technical direction to a team of technical professionals handling low to moderately complex Property claims. Your responsibilities will include conducting claim quality file audits, participating in claim reviews, approving claim payment/authority, creating and running team productivity reports, business problem solving, and ensuring compliance with best practices of the team.
You will be regarded as a technical claims subject matter expert and instrumental in providing and ensuring customer service excellence through partnerships with key internal and external contacts, including legal counsel, customers, insureds, underwriters, and brokers.
This position requires occasional domestic business travel and may offer opportunities to participate in projects and initiatives driving the Property Claims business strategy in alignment with the overall Claims organization.
Requirements
- Juris Doctor and 5 or more years of experience in the Claims area OR Bachelors Degree and 6 or more years of experience in the Claims area OR High School Diploma or Equivalent and 8 or more years of experience in the Claims area AND Customer service experience Experience with Microsoft Office Experience collaborating across work groups Knowledge of insurance legal statutes and procedures Knowledge of the insurance industry, claims and the insurance legal and regulatory environment
Preferred Qualifications:
- Commercial Property Claims Experience Knowledge and skill of claims handling Negotiation experience Experience in line of business Excellent communication skills Analytical skills People management experience
Benefits
Zurich offers a comprehensive employee benefits package for employees and eligible dependents, including competitive compensation. We maintain a hybrid work schedule, allowing flexibility and work-life balance. As a global company, we recognize the diversity of our workforce as an asset and do not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status, or any other legally protected status.
Salary Estimate
The estimated salary for this role is $120,000 - $180,000 per year, based on location and experience.
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