Sales Representative
3 weeks ago
Havtech Commercial Distribution is seeking a Sales Representative to deliver exceptional customer support. This role is responsible for processing customer quotes and orders, answering technical questions about our product, and providing top-notch customer service regarding all Commercial Distribution services and products.
This position requires a strong customer service background and a passion for working as a team to provide exceptional customer service. The ideal candidate will have a unique combination of education, experience, or demonstrated accomplishments, including a GED or High School Diploma, and a proven track record in inside sales and customer service.
Key Responsibilities:
- Process customer orders and respond to inquiries and questions via phone, email, and over the counter.
- Maintain knowledge of HVAC products, offerings, and promotions to ensure customer confidence.
- Strive to execute sales with high accuracy to expedite the fulfillment process and ensure timely delivery and customer satisfaction.
- Apply critical thinking and problem-solving skills to resolve potential customer problems and company adherence to policies.
- Assist with warehouse work as needed, including cycle counts, shipping and receiving, material stocking, and inventory control.
Requirements:
- A unique combination of education, experience, or demonstrated accomplishments.
- HVAC Industry experience is strongly preferred.
- Proven track record in inside sales and superior customer service skills.
- Strong sales skills with an understanding of a well-developed sales process.
- Excellent oral and written communication skills.
- Ability to manage multiple priorities and tasks simultaneously.
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