Patient Services Associate
3 weeks ago
Penn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Patient Services Associate, you will play a vital role in our tripartite mission.
Key Responsibilities:- Customer Service: Provide excellent customer service to patients, families, and healthcare teams, ensuring a positive experience and addressing concerns in a timely and professional manner.
- Appointment Scheduling: Schedule patient appointments accurately and efficiently, utilizing knowledge of schedules and protocols to minimize wait times and maximize patient satisfaction.
- Point of Service Activities: Perform point of service activities, including obtaining insurance cards, copays, and signatures, and updating patient information in our electronic health record system.
- Financial Management: Maintain up-to-date knowledge of insurance requirements and billing procedures, ensuring accurate financial interviews and registrations.
- Regulatory Compliance: Comply with all applicable federal, state, and local regulatory standards, including HIPAA and TJC.
- Education: High School Diploma or Equivalent required; Bachelor's Degree preferred.
- Experience: 2+ years of medical office experience or 4 years of customer service experience required.
Penn Medicine offers a comprehensive compensation and benefits package, including one of the finest prepaid tuition assistance programs in the region. We are an Equal Opportunity and Affirmative Action employer, committed to diversity and inclusion in the workplace.
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Patient Services Associate
4 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timePatient Services Associate PRN RolePenn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders.This PRN Patient Services Associate role is a key part of our team, supporting the delivery of high-quality care and ensuring a positive patient experience.Key Responsibilities:Assist...
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Patient Services Associate II
4 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our patient-facing staff, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesGreet and check in patients at the front desk,...
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Patient Services Associate
4 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timeJob Title: Patient Services Associate PRNPenn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future leaders in the field of medicine. As a Patient Services Associate PRN, you will play a vital role in supporting the delivery of high-quality care and contributing to the success of our team.Key...
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Patient Services Associate
3 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timePatient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.Key Responsibilities:Arrival and Departure Activities: Assist patients with arrival and departure procedures,...
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Patient Services Associate II
4 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced healthcare environment.Key ResponsibilitiesProcess patient arrival and departure activities with courtesy and professionalismObtain pre-certifications and pre-authorizations for procedures,...
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Patient Services Associate II
4 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures,...
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Patient Services Associate
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Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timeJob Title: Patient Services Associate - Cancer CenterJob Summary: We are seeking a highly skilled Patient Services Associate to join our team at the Cancer Center. The successful candidate will be responsible for providing exceptional patient care and support, ensuring a positive experience for our patients and their families.Key Responsibilities:Greets and...
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Clinical Services Associate
3 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timeClinical Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Clinical Services Associate, you will play a vital role in supporting our clinical teams and contributing to our mission.Key Responsibilities:Patient Care:Room patients promptly and prepare charts for visitsObserve...
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Patient Services Coordinator
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Philadelphia, Pennsylvania, United States Spectrum Health Services, Inc. Full timeJob SummaryThe Patient Services Representative plays a vital role in providing exceptional patient care and ensuring a smooth experience for patients arriving for medical and dental services. This position requires strong interpersonal skills, critical thinking, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesInforms patients...
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Food Service Associate
3 weeks ago
Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full timeJob Summary:The Food Service Associate - Patient Meal Specialist is responsible for providing exceptional patient meal service, ensuring patient satisfaction, and maintaining a safe and sanitary environment.Key Responsibilities:Set up and stock assigned stations prior to service to facilitate meal service and ensure efficiency.Retrieve patient meal trays to...
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Patient Services Associate
3 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Patient Services Associate at Jefferson Health, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support. This is a Per Diem (as needed) position with scheduled hours between 8am-5pm, Monday through Friday.Key ResponsibilitiesProcess check in and/or check out, point of service...
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Food Service Associate
4 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Food Service Associate at Jefferson Health, you will play a vital role in providing exceptional patient care through the preparation and delivery of meals and food items. Your attention to detail and commitment to maintaining a clean and safe environment will ensure our patients receive the highest quality care.Key Responsibilities...
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Food Service Associate
3 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Food Service Associate at Jefferson Health, you will play a vital role in providing exceptional patient care through the preparation and delivery of meals and food items. This position requires a strong commitment to maintaining a clean and safe environment, adhering to proper food handling techniques, and upholding the highest standards of...
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Philadelphia, Pennsylvania, United States Jefferson Health Full timeThe Patient Services Associate II plays a vital role in enhancing the patient experience by processing arrival and departure activities with courtesy and professionalism. They verify insurance, referrals, and patient demographic information, ensuring a seamless flow of patients to examination rooms. This role supports the delivery of the Jefferson Experience...
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Patient Transport Associate
4 weeks ago
Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full timeJob SummaryThe Patient Transport Associate is a vital member of our healthcare team, responsible for the safe and efficient transportation of patients to and from various clinical areas. This role requires a high level of attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.Key...
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Patient Transport Associate
4 weeks ago
Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full timeJob Title: Patient Transport AssociateThe Patient Transport Associate plays a vital role in ensuring the safe and efficient transportation of patients within our healthcare facilities. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...
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Patient Transport Associate
4 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Transport Associate is a vital member of our healthcare team, responsible for safely and efficiently transporting patients to and from various locations within our facilities.Key ResponsibilitiesTransport patients using designated conveyances, such as wheelchairs or stretchers, to clinical service areas for treatment or diagnostic...
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Patient Services Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timePatient Services CoordinatorPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare facilities.Key Responsibilities:Assist in maintaining a patient-focused environment, supporting the delivery of...
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Patient Services Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Penn Medicine Full timePatient Services Coordinator Job DescriptionPenn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Patient Services Coordinator, you will play a vital role in supporting our mission by providing top-notch patient services and ensuring seamless operations.Key...
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Patient Services Coordinator
4 weeks ago
Philadelphia, Pennsylvania, United States Penn Medicine Full timePatient Services Coordinator Job DescriptionPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Patient Services Coordinator, you will play a vital role in supporting the delivery of high-quality care and ensuring a positive patient experience.Key...