Personal Injury Intake Coordinator

1 month ago


Beverly Hills, California, United States SEDAGHAT LAW GROUP APC Full time

h3JobDescription/h3brAtSEDAGHATLAWGROUPAPC,weareseekingahighlyskilledPersonalInjuryIntakeManagertojoinourteam.Theidealcandidatewillhaveexcellentcustomerserviceskills,beanexcellentcommunicator/listener,andbeastrongmulti-tasker.Thepositioninvolvesspeakingwithpotentialclientsviaphone,gatheringinformationanddocumentsfrompotentialclients,andschedulingappointmentswithattorneys.brbrh3Responsibilities/h3ulliConductinitialphonecallsorin-personmeetingswithpotentialclientstogatherinformationabouttheirlegalissues.Screenpotentialclientstodetermineiftheyhaveavalidcase/liliQuicklylearnandretaintherequirementsforpotentialclientsforeligibilityoftheFirm'sservices./liliTakedetailednotesandgatherrelevantinformationfromclients,includingfactsoftheircase,relevantdocuments,etc./liliMaintainaccurateandup-to-daterecordsofallintakeprocesses/liliEnsurethatallintakeprocessesareincompliancewithrelevantlaws,regulations,andethicsrules/liliManageintakedepartmentandensureallpotentialclientsarebeingfollowedupon/li/ulh3Qualifications/h3ulliMinimum2yearexperience,3yearspreferred,butnotrequiredofintakeexperienceorrelatedfield./liliExcellenttelephonecommunicationskills,includingtheabilitytoarticulateprofessionalresponses,stronglisteningskills,andde-escalationofproblemcalls,allwhilemaintainingprofessionalphoneetiquette./liliExcellentcommunicationandnegotiationskillswiththeabilitytocloseleadswithinatimeframedeterminedbythefirm./liliTeam-orientedwiththeabilitytoworkwellwithothersinacollaborative,professionalworkenvironment./liliKnowledgeoffirm-usedbusinessapplicationspreferred(FileVine,LeadDocket,MSOfficeproducts)/liliSpanishspeakingisrequired/li/ulh3Benefits/h3ulliSickPay/liliBonusstructure/liliPaidHolidays/lili401(k)/liliHealthInsurance/liliFreeParking/li/ul



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