Security Officer
4 weeks ago
Job Summary:
The Robert W. Woodruff Library of the Atlanta University Center Inc is seeking a highly motivated and detail-oriented Security Services Officer to join our team. As a Security Services Officer, you will be responsible for ensuring the safety and security of our library patrons, employees, and visitors.
Key Responsibilities:
- Patrol library buildings, parking lots, and grounds to prevent damage to or loss of company and employee property.
- Assist in securing the safety of library patrons, employees, and visitors.
- Respond to building alarm notices and report any irregularities to the shift supervisor.
- Complete preliminary investigations of complaints, disturbances, and thefts.
- Provide concise and factual reports of any investigative findings.
- Monitor all entrances during arrival and departure of employees at main shift changes.
- Open or lock doors, windows, and gates at proper times based on the building operating schedule and specific procedural requirements.
- Report any incidents of visitor, driver, or employee actions that could result in injury or loss to the library or employees.
- Act as facility receptionist as required, including answering telephone calls and greeting visitors.
- Provide the first layer of library customer service, including handling patron service requests and providing building directional layout.
- Operate and observe library CCTV camera system view components as directed.
- Operate a two-way radio communication system following appropriate radio protocol.
- Perform other duties or special projects as required or assigned by a supervisor.
Requirements:
- High School Diploma/GED or vocational school diploma.
- A minimum of two years of related experience in security, military, and law enforcement is preferred.
- Ability to read and write to review and complete required incident reports.
- Must be at least 21 years of age.
- Excellent customer service and interpersonal skills to verbally interact with library patrons, employees, and visitors effectively.
- Must be able to pass a criminal background and drug test.
- Ability to sit, stand, and walk for extended periods; running may be required to address and report emergency incidents.
- Ability to follow instructions.
- Flexibility to work evenings, overnight, and weekends as required.
- Good verbal and written communication skills.
What We Offer:
- Benefits include medical, dental, vision, life, and company-paid disability plans.
- Company match retirement plan (TIAA-CREF).
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