Security Officer

4 weeks ago


Atlanta, Georgia, United States Robert W Woodruff Library of the Atlanta University Center Inc Full time
Job Title: Security Services Officer

Job Summary:

The Robert W. Woodruff Library of the Atlanta University Center Inc is seeking a highly motivated and detail-oriented Security Services Officer to join our team. As a Security Services Officer, you will be responsible for ensuring the safety and security of our library patrons, employees, and visitors.

Key Responsibilities:

  • Patrol library buildings, parking lots, and grounds to prevent damage to or loss of company and employee property.
  • Assist in securing the safety of library patrons, employees, and visitors.
  • Respond to building alarm notices and report any irregularities to the shift supervisor.
  • Complete preliminary investigations of complaints, disturbances, and thefts.
  • Provide concise and factual reports of any investigative findings.
  • Monitor all entrances during arrival and departure of employees at main shift changes.
  • Open or lock doors, windows, and gates at proper times based on the building operating schedule and specific procedural requirements.
  • Report any incidents of visitor, driver, or employee actions that could result in injury or loss to the library or employees.
  • Act as facility receptionist as required, including answering telephone calls and greeting visitors.
  • Provide the first layer of library customer service, including handling patron service requests and providing building directional layout.
  • Operate and observe library CCTV camera system view components as directed.
  • Operate a two-way radio communication system following appropriate radio protocol.
  • Perform other duties or special projects as required or assigned by a supervisor.

Requirements:

  • High School Diploma/GED or vocational school diploma.
  • A minimum of two years of related experience in security, military, and law enforcement is preferred.
  • Ability to read and write to review and complete required incident reports.
  • Must be at least 21 years of age.
  • Excellent customer service and interpersonal skills to verbally interact with library patrons, employees, and visitors effectively.
  • Must be able to pass a criminal background and drug test.
  • Ability to sit, stand, and walk for extended periods; running may be required to address and report emergency incidents.
  • Ability to follow instructions.
  • Flexibility to work evenings, overnight, and weekends as required.
  • Good verbal and written communication skills.

What We Offer:

  • Benefits include medical, dental, vision, life, and company-paid disability plans.
  • Company match retirement plan (TIAA-CREF).

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