Technical Service Specialist
7 days ago
About the Job
As a Technical Service Specialist at Phantom Staffing, you will be responsible for ensuring the accurate completion of unit recertification within prescribed procedures. You will compile and document investigation, repair, and test results in a paperless device history record, ensuring compliance with QSR/ISO requirements.
Key Responsibilities
- Troubleshoot products to the board level failure or mechanical failure to determine the root cause of the failure.
- Perform mechanical and software upgrades to products.
- Discuss technical problems encountered while testing or troubleshooting with Senior Technicians, Group Leaders, or Supervisors.
- Train and assist less Senior Technicians.
Requirements
- Computer literate, familiar with Oracle, Camstar, and Microsoft Office Suite.
- Ability to read and understand diagnostic data, SOPs, work instructions, and technical schematics.
- Ability to set up and use test equipment, including patient simulators, oscilloscopes, signal generators, and other input/output electronic test equipment.
Education and Experience
- Technical degree or equivalent.
- 3-5+ years' experience in a related field.
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