Store Leadership Position

1 week ago

Santa Ana, California, United States JD Group Full time
Store Management Opportunity

We are seeking a dedicated and experienced individual to fill the role of Store Manager at JD Finish Line. As a key member of our team, you will be responsible for ensuring exceptional customer service, driving sales growth, and developing our personnel.

Key Responsibilities:

  • Assist in daily shift management, including customer relations, inventory control, and visual merchandising.
  • Train and coach store associates to promote and execute team, store, and company performance.
  • Partner with management to plan and implement change initiatives to improve organizational performance.
  • Supervise shipments, deliveries, and transfers of merchandise to ensure accurate inventory results.
  • Seek to understand customer needs and preferences to enhance the overall customer experience.
  • Provide constructive feedback and facilitate conflict resolution to promote team growth and collaboration.
  • Maintain individual and shift sales performance.
  • Provide daily shift floor coverage.
  • Demonstrate sound understanding and judgment of store priorities.
  • Demonstrate a high business acumen, including knowledge of key performance indicators, inventory movement, and sales performance.
  • Embrace accountability and set attainable goals for store sales, metrics, and personnel development.
  • Accountable for key decision-making to influence change, sales, and customer service.
  • Provide security and loss prevention in store to minimize company shrink.
  • Uphold company policies, procedures, and standards regarding personal and store sales/performance metrics.
  • Assist management with recruiting and interviewing potential employees.
  • Accountable for opening and closing store procedures, including cash reconciliation, banking, reporting, and security.
  • Adhere to and uphold all company policies and procedures.
  • Additional duties and projects as required.

Requirements:

  • High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred.
  • Basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint.
  • Effective communication skills with internal and external individuals at all levels.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be at least 18 years or older.
  • Requires availability during the hours necessary to open and close the store, including mornings, days, and nights.
  • Requires a minimum of 5 days of availability.
  • Requires availability on weekends and holidays.
  • Minimum standard of a 30 hour work week.
  • Punctuality and regular attendance consistent with the company's policies are required for the position.
  • Must have reliable transportation.
  • Must speak English clearly to converse with customers and effectively supervise staff.
  • Must be able to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.

Physical Demands:

  • Requires standing approximately five to 14 hours per day.
  • During peak sale periods, will work for long periods throughout a one to 12 hour day.
  • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5 – 25 lbs regularly.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

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