Front of House Ambassador

3 weeks ago


Cape May, New Jersey, United States Cape Resorts Group Full time
Role Summary:

As a Front of House Ambassador with Cape Resorts Group, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your primary responsibility will be to greet and seat customers, ensuring a seamless transition to their dining or bar area. You will also be responsible for managing reservations, coordinating with wait staff, and maintaining a clean reception area. Additionally, you will be the primary point of contact for customer inquiries, providing exceptional customer service via phone and in-person.

Key Responsibilities:
  • Greet and seat customers in a timely and efficient manner.
  • Manage reservations and coordinate with wait staff to ensure seamless service.
  • Maintain a clean and organized reception area.
  • Provide exceptional customer service via phone and in-person.
  • Coordinate with other departments to ensure a smooth guest experience.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent.
  • Ability to stand for long periods and walk during shifts.
About Cape Resorts Group:
Cape Resorts Group is a leading hospitality company that operates a collection of luxury hotels and resorts. We are committed to providing exceptional guest experiences and are seeking a talented and dedicated individual to join our team as a Front of House Ambassador.

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