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LCMS Service Engineer

4 weeks ago

Westbrook, Maine, United States IDEXX Laboratories Full time
About the Role

We are seeking a highly skilled and detail-oriented LCMS Service Engineer to join our in-house team at IDEXX Laboratories. As a key member of our R&D Discovery and Technology Futures group, you will play a critical role in providing critical support for mass spectrometry and HPLC instruments.

Key Responsibilities
  • Provide onsite service, including repairs and preventive maintenance of LCMS and HPLC systems
  • Order and maintain inventory of spare parts, ensuring timely and efficient delivery of critical components
  • Collaborate with internal stakeholders to resolve issues and improve processes, driving continuous improvement and excellence
  • Stay up-to-date on technical bulletins from vendors, ensuring the latest knowledge and expertise
  • Perform other related duties as required and/or assigned, demonstrating adaptability and a willingness to learn
Requirements
  • AA in electronics technology, biomedical engineering, electrical or similar with at least 10 years of experience
  • BS in biomedical engineering, electrical engineering or similar with 5-7 years of experience
  • Experience with operating, troubleshooting, repairing, and calibrating complex analyzers or systems, preferably with SCIEX, Thermo, or Bruker mass spectrometers
  • Strong competency in Windows and other software, network knowledge, electrical/electronics, mechanics, chemistry technology, and analytical thinking
  • Exercise judgment in setting work priorities and identifying next steps, demonstrating independence and initiative
  • Able to quickly adapt to change with positive and constructive feedback, working in a fast-paced environment with minimal supervision
  • Detail-oriented and able to adapt quickly to changing priorities, with excellent communication and organizational skills
  • Ability to work independently, as well as collaboratively, in a team environment, taking initiative and being accountable
  • Demonstrated ability to critically evaluate techniques and results, implementing improved practices and contributing to a culture of excellence
  • Must be able to stand, bend, and/or kneel for up to two hours at a time, with the ability to move around equipment, lift, push, crawl, and maintain a safe working lab environment
  • Some exposure to biohazards is possible, as these instruments are used in biohazard environments and encounter human and animal bodily fluids
What We Offer
  • Salary range starting at $100,000 based on experience
  • Opportunity for annual cash bonus
  • Health, dental, and vision benefits, effective on the first day of employment
  • 5% matching 401(k) plan
  • Additional benefits, including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more

We are proud of the work we do at IDEXX Laboratories, and we are committed to creating a positive and respectful work culture that values diversity, equity, and inclusion. If you are a motivated and detail-oriented individual with a passion for instrumentation and analytical equipment, we encourage you to apply for this exciting opportunity to join our team.