Part-Time Administrative Coordinator

5 days ago

Washington, Washington, D.C., United States FirstService Residential Full time

Job Overview:

We are seeking a detail-oriented and organized Part-Time Administrative Assistant to join our team at FirstService Residential. As a key member of our community association management team, you will be responsible for providing exceptional customer service and administrative support to our homeowners and Board of Trustees.

This is a temporary part-time position working 20 hours per week with flexible hours between 9am-5pm. If you are a motivated and enthusiastic individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.

Your Responsibilities:

  • Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners, and Board of Trustees.
  • Have general knowledge and understanding of building systems and components.
  • Log work requests in Connect and generate work orders for maintenance staff and/or contractors.
  • Update work order log with notes and action taken by vendors.
  • ClosE open work orders in system when complete by vendor. Work order is not considered complete unless the vendor has signed original work order and returned to office.
  • Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports, and all Association documents and forms.
  • Utilize Connect's Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization.
  • Provide Manager with work order log for inclusion in Board package.
  • Such other duties and responsibilities as may reasonably be directed and required.

Skills & Qualifications:

  • Minimum of 3 years business experience in an administrative capacity or related experience.
  • Critical thinking, problem-solving, judgement and decision-making abilities are necessary.
  • Proficiency in computer programs like Microsoft Office, Outlook, and Windows required.
  • Ability to work with sensitive and/or confidential information.

Compensation:

The estimated salary for this position is $18.00 - $22.00 per hour.

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