Customer Service Representative
4 weeks ago
Job Summary:
Amentum is seeking a full-time Customer Service Representative to work at Military Entry Processing Stations (MEPS). The successful candidate will be responsible for providing exceptional customer service to applicants and ensuring a smooth experience.
Key Responsibilities:
- Perform applicant check-in and orientation
- Conduct room, kitchen, meal, and facility inspections
- Forecast daily support requirements
- Communicate with military representatives and hotel staff
- Resolve minor problems
- Complete paperwork and reconcile monthly charges
- Maintain a safe and clean work environment
Requirements:
- High school diploma or equivalent
- At least three years of customer service experience
- Military or Department of Defense experience preferred
- Ability to read and interpret documents, write routine reports, and speak effectively
Work Environment:
The Customer Service Representative will work in a climate-controlled, indoor environment with occasional exposure to outdoor weather conditions. The noise level is usually moderate.
Physical Demands:
The role requires regular use of hands, talking, and hearing. The employee will frequently walk and sit, and occasionally stand, stoop, kneel, crouch, or crawl.
Equal Opportunity Employer:
Amentum is an equal opportunity employer and welcomes applications from diverse candidates.
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