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Night Auditor at Sugarbush Resort
4 weeks ago
Please note, this position is located at a prestigious resort in Vermont.
Year Round
RESORT OVERVIEW:
This resort is a year-round destination offering exceptional skiing and riding, an award-winning ski school, mountain biking, golf, disc golf, and a fully appointed Health and Recreation Center. Are you looking to be part of a dedicated team that delivers an unparalleled guest experience? Make this your best season yet by joining the team at this resort and taking advantage of everything Vermont has to offer.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:
- Free skiing riding privileges at the resort and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents.
- Discounted rates at non-Alterra-owned Ikon Pass destinations.
- Free golf and health & recreation center membership for eligible employees and their dependents.
- Vacation and sick time off to rest, relax, recharge, or recover.
- Generous discounts on food & beverage, apparel, and outdoor gear.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more.
- 401(k) plan with generous company match.
- Paid parental leave of up to 6 weeks for eligible employees.
- Employee housing (subject to availability and commitment).
Are you a naturally friendly person with a helpful personality? This luxury slope side residency at the heart of the resort's Lincoln Peak Village is searching for a Front Desk Agent with a strong eye for guest service. This is a full-time year-round 5- day/week opportunity with night shifts Shifts are from 11pm-7am. This job pays $21 per hour.
QUALIFICATIONS:
- Experience at a hotel/front desk is preferred, but we are also prepared to train the right candidate.
- A professional personality is essential to this important service role.
- Front Desk Agents must be able to maintain a friendly, responsive, helpful, and knowledgeable attitude while juggling many demands and sometimes difficult guests.
- Availability for a flexible workweek (including holidays and weekends) is necessary for the position.
- General computer knowledge and experience with cashier/customer service is preferred while previous use of SMS or other reservations systems is a plus.
- Timely and reliable attendance is absolutely essential.
- Duties include: greeting owners/guests, answering phones, checking owners/guests in/out, providing information about the resort and the Mad River Valley, processing charges in selling resort products/services, responding to owner/guest needs, balancing owner/guest accounts, and working with the resort's information systems and different departments.
- As a primary point of guest service contact, tasks will be performed in a welcoming and professional manner.
- Agents ensure positive, accurate, prompt, and courteous service while putting the guest's interests first.
- Taking care of delegated tasks assigned by manager and following/completing your shift checklist.
An offer of employment may be contingent upon the results of a background, MVR, or criminal records check
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