Retail Team Member

4 days ago


Burton, Michigan, United States Michaels Full time

We are seeking a detail-oriented Retail Team Member to join our team at Michaels in Burton, MI. As a key member of our store operations team, you will play a critical role in delivering exceptional customer experiences and maintaining the visual appeal of our store.

**Key Responsibilities:**

  • Provide friendly customer service, helping customers shop our store and find what they're looking for.
  • Unload trucks and merchandise duties throughout the store, ensuring high standards of recovery and maintenance.
  • Help customers shop, locate products, and provide solutions to their needs.
  • Execute cash handling to company standards.
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and complete enrollments.
  • Educate customers on our Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Responsible for completing merchandise recovery and maintenance, including the return process and general store recovery.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Execute company policies and standards.
  • Project a positive image and serve as a role model for other team members.

**Requirements:**

  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Work hours include nights, weekends, and early mornings.

**Working Conditions:**

  • Some stock rooms may not be climate controlled.

Michaels is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation, please contact us at 1-800-642-4235.

The estimated salary for this position is around $15-$18 per hour, depending on experience. We offer competitive pay, opportunities for growth and development, and a fun and creative work environment.



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