Chief Technology Officer

5 days ago

New York, New York, United States The Riverside Church Full time

Job Summary

We are seeking a highly motivated and experienced technology leader to join our team at The Riverside Church. As Chief Technology Officer, you will be responsible for overseeing the organization's technical operations, including managing and supervising our IT department, developing and implementing strategic plans for the use of technology, and ensuring that all technology systems and applications support the organization's goals and objectives.

Key Responsibilities:

  • Technology Infrastructure Management: Manage the company's technology infrastructure, including hardware, software, and networking systems.
  • Strategic Planning: Develop strategy alongside our outside network service company, as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems).
  • Day-to-Day Operations: Oversee the day-to-day operations of the IT department, including troubleshooting and resolving technical issues.
  • Project Management: Manage projects related to the implementation of new systems and technologies, including a migration to o365.
  • Disaster Recovery and Business Continuity: Develop and maintain disaster recovery and business continuity plans.
  • IT Project Development and Evaluation: Developing, implementing, and evaluating IT projects in line with organizational objectives.
  • Consultation: Consult senior-level management to identify business and technology needs and to optimize the use of information technology.
  • System Performance Monitoring: Ensure smooth delivery and operation of IT services by monitoring the system s performance.
  • Vulnerability Identification and Mitigation: Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
  • Process Development: Create processes and standards for selection, implementation, and support of systems.
  • Tech Trend Research: Keep up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
  • Staff Guidance: Provide direction, guidance, and training to staff.
  • Ticket Resolution: Ensuring reported issues are resolved in a timely manner.

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