Sr Systems Administrator

4 weeks ago


Boulder, Colorado, United States Medtronic Full time
Job Description

Medtronic is seeking a highly skilled Sr Systems Administrator to join our team. As a key member of our HealthCast Services team, you will be responsible for leading field implementation efforts, performing hands-on installation work at customer locations, and providing technical support for our medical device products.

Key Responsibilities:

  • Lead field implementation efforts, including significant travel to hospitals across the US
  • Perform hands-on installation work at customer locations for all AC&M product offerings
  • Lead customer IT workstream meetings in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
  • Develop a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies
  • Effective communication both verbally and in written form
  • Conduct on-site IT trainings to hospital staff on our products
  • Provide guidance to customers on how best to configure their environment for our products
  • Ensure installation work that meets highest quality and customer services standards
  • Create/maintain installation documentation
  • Provide "Level 2" technical support for all HealthCast products
  • Must be available for after-hours or weekend support if emergency customer situations occur
  • Provide technical input for our Sales Directors and Sales Engineers
  • Develop and deploy hardware and software tools that optimize field installations and configurations
  • Provide feedback to R&D on how to make products easier to deploy and support in the field
  • Flexibility to travel to customer locations with minimal notice when needed

Requirements:

  • Must possess Bachelors degree
  • 10+ years as an I/T professional in this role or related roles, with emphasis on Windows based systems as well as networking including wireless based technologies

Benefits:

  • Competitive salary and flexible benefits package
  • Opportunity to work with a global team of passionate people
  • Chance to make a meaningful impact on the healthcare industry


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