Legal Assistant

6 days ago

Charlotte, North Carolina, United States Troutman Pepper Full time

We are seeking a highly motivated and detail-oriented Legal Practice Assistant to join our team at Troutman Pepper. This role is ideal for an individual with excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service.

Job Description

The Legal Practice Assistant will provide administrative support to attorneys and other timekeepers in multiple practice groups, including Real Estate. The successful candidate will be responsible for performing a wide range of administrative tasks, including coding and entering timekeeper's time and costs, coordinating large volume client billing, and supporting new client and business development efforts.

Essential Duties and Responsibilities:
  • Provide specialized administrative support to the practice group while demonstrating a strong technical proficiency and understanding of firm procedures.
  • Develop and maintain a deep understanding of department objectives, key activities, and requirements to anticipate and proactively address the needs of the team.
  • Code and enter timekeeper's time and costs in the firm's time and billing system.
  • Coordinate large volume client billing using sophisticated software and procedures, which may require client-specific instructions and multiple revisions.
  • Support new client and business development efforts by opening and closing new matters and submitting requests for conflicts of interest checks.
  • Process expense reimbursement requests and process invoices.
  • Serve as a knowledge resource in specific practice group requirements and firm policies and procedures, collaboratively sharing knowledge and working with others to improve processes and procedures.
  • Handle tasks related to client billing, such as distribution and review of client invoices, maintaining current knowledge of billing requirements from clients.
  • Liaise with administrative departments to coordinate all aspects of workflow support for attorneys.
  • Prepare routine correspondence, read, and route mail, conduct general research, and be responsible for file maintenance.
  • Handle complex edits in legal documents.
  • Ensure effective calendar management, prioritizing meetings, and resolving calendar conflicts, proactively organizing and managing schedule changes for events and meetings.
  • Arrange domestic and international travel and create and submit related expense reports.
  • Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks.
  • Manage information electronically using the firm's database file management system and records management system.
  • Provide overflow assistance to the administrative legal support team.
Knowledge, Skills, and Abilities:
  • Demonstrate a 'can do' attitude and willingness to continue learning and developing skills of an independent thinker.
  • Excellent written and verbal communication skills, with the ability to effectively interact with all levels of firm personnel, clients, and vendors.
  • Ability to provide quality client service to both internal and external clients effectively and professionally.
  • Ability to manage multiple projects in a deadline-driven environment.
  • Ability to take initiative, set priorities, and see projects through to completion.
  • Ability to work effectively both independently and with a team to promote consistent and efficient workflow processes.
  • Ability to communicate effectively, both verbally and written.
  • Excellent grammar, punctuation, and proof-reading skills.
  • Willingness and ability to accept changing assignments and priorities.
  • Ability to maintain confidentiality of attorney and client information.
  • Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.
  • Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.
  • Strong knowledge of Microsoft Office Suite products.
Requirements

A Bachelor's degree and/or any combination of experience, education, or training that demonstrates the ability to perform the duties of the position. A minimum of five (5) years' experience, including billing and e-Billing, preferably within a law firm or similar professional services environment.

The estimated salary for this role is $75,000 - $95,000 per annum, depending on location and qualifications.

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